Bi-lingual Customer Service / Inside sales representativeiuql

Hispanic Food Distributors, Inc.
Federal Way, United States of America
28 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, Spanish
Compensation
$ 39K

Job location

Federal Way, United States of America

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office

Job description

suggest other products customer has ordered in the past in case they forgot to order

-recommend new items shown on specials flier

Customer Support

-help with returns, credits

-assist in product information, pricing

-process payments for orders via credit card machine

-create new customer profile and gather documents to create an account

-answer incoming emails, texts, phone calls

Order Verification

-verify accuracy of picked orders by warehouse or delivery and walk-ins

-verify inventory accuracy off crossed off items

Requirements

excellent followup

-bi-lingual English/Spanish

-msoffice - word, excel, outlook

-good written and verbal communication

-reliable, on-time

Benefits & conditions

Hours (apprx 34-40hr/week)

Monday-Thur 8-5p (sometimes start 5am)

Fri - 8-2p (alternate with coworker)

This job is not limited to the above. We work together as a team to get the job done in all areas of the company -- within reason

Benefits - employee discount, vacation, holiday pay, sick time/pto

Pay: From $18.95 per hour

Expected hours: No less than 34.0 per week, * Paid time off

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