IT Analyst

We are hiring an IT Analyst to strengthen IT's capacity and operational resilience across our global offices. This is a full-time, permanent role reporting to the Head of IT, designed to provide hands-on support while owning key operational and systems responsibilities.

The role combines Infrastructure Support and Business Analysis, and is best suited to someone who enjoys working across technical and business problem-solving in a fast-paced, operationally critical environment.

What You Will Do

Infrastructure Support

• Provide day-to-day desktop and end-user support across all offices
• Manage and escalate MSP tickets, holding vendors accountable to service levels
• Monitor and maintain core infrastructure, including network, servers, and endpoints
• Coordinate and deliver IT projects from initiation through execution
• Execute employee onboarding and offboarding, including access provisioning and orientation
• Manage IT vendor onboarding, contracts, and ongoing performance
• Maintain equipment inventory and lifecycle management
• Produce operational reporting and metrics for IT leadership
• Support technology workstreams related to acquisitions and integrations

Business Analysis

• Own escalation and coordination with vendors supporting business applications
• Administer access and permissions across business systems
• Gather, document, and translate business requirements into technical changes
• Manage application-related projects and cross-functional delivery
• Maintain and prioritize the IT backlog across infrastructure and application initiatives
• Support change management for system rollouts and upgrades
• Assist with technology due diligence and integration during acquisitions, * First 90 days: You understand 61C's infrastructure, vendors, and business systems, providing reliable support with minimal escalation.
• Within six months: You independently manage the IT backlog, execute projects, and act as a trusted resource across the business, materially extending IT's capacity and reducing operational risk.

• 2-4 years of experience in an IT support, systems, or analyst role
• Strong working knowledge of Microsoft 365
• Experience managing IT vendors or third-party service providers
• Ability to gather business requirements and translate them into technical solutions
• Strong organizational skills with the ability to manage multiple priorities
• Clear written and verbal communication skills across technical and non-technical stakeholders

Preferred

• Experience in trading, financial services, or other time-sensitive operational environments

• Familiarity with commodity trading platforms or ETRM/CTRM systems

• Exposure to compliance-driven IT environments (e.g., SOC 2, NFA, CFTC)

• Support of Azure, Exchange, Teams, SharePoint, Intune

• Experience supporting multi-office or multi-jurisdiction environments

• Project management experience (formal certification not required)

61 Commodities is a global commodity trading firm where technology is critical to day-to-day operations, risk management, and business execution.