Application Support Engineer Payments

• 6-8+ years in application support, with 5+ years in the payment industry, specifically in credit/debit card processing, disputes, and fraud management.

• Proficiency in troubleshooting applications built on Java, .NET, or Python.

• Strong SQL/Oracle skills for querying transaction and dispute data.

• Expertise in APIs, web services (REST/SOAP), and middleware (e.g., Kafka, RabbitMQ).

• In-depth knowledge of payment protocols (e.g., ISO 8583, SWIFT) and EMV standards.

• Comprehensive understanding of payment card lifecycle: authorization, clearing, settlement, and reconciliation.

• Expertise in credit/debit card processing, including acquirer/issuer workflows and card network operations.

• Experience with dispute resolution, chargeback processes, and card network regulations.

• Familiarity with regulatory standards (e.g., PCI DSS, PSD2, GDPR).

• Strong analytical, communication, and collaboration skills; ability to handle high-pressure scenarios.

• Proficiency with ITSM tools (e.g., ServiceNow, Jira), monitoring platforms, and fraud analytics tools.

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).

• Knowledge of fintech innovations, mobile payments, or blockchain-based payment systems.

• Scripting skills (e.g., Bash, PowerShell) for automation of dispute or fraud workflows.

Roles and Responsibilitites

• 6-8+ years in application support, with 5+ years in the payment industry, specifically in credit/debit card processing, disputes, and fraud management.

• Proficiency in troubleshooting applications built on Java, .NET, or Pytho n.

• Strong SQL/Oracle skills for querying transaction and dispute data.

• Expertise in APIs, web services (REST/SOAP), and middleware (e.g., Kafka, RabbitMQ).

• In-depth knowledge of payment protocols (e.g., ISO 8583, SWIFT) and EMV standards.

• Comprehensive understanding of payment card lifecycle: authorization, clearing, settlement, and reconciliation.

• Expertise in credit/debit card processing, including acquirer/issuer workflows and card network operations.

• Experience with dispute resolution, chargeback processes, and card network regulations.

• Familiarity with regulatory standards (e.g., PCI DSS, PSD2, GDPR).

• Strong analytical, communication, and collaboration skills; ability to handle high-pressure scenarios.

• Proficiency with ITSM tools (e.g., ServiceNow, Jira), monitoring platforms, and fraud analytics tools.

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).

Salary : $ 95000-110,000

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.