IT Director of FX Trade Operations

Fortex has led a major revolution in global currency and futures trading by providing fair, impartial direct access to global liquidity pools. Leading investment, brokerage, banking, trading, and other financial services companies use our world-class solutions. We are always looking for talented, hard-working, and creative individuals to join our team. If you thrive on innovation and a dynamic, team environment, you'll have opportunities to work with talented developers and high-energy business executives in an exciting industry. Fortex employees are dedicated to technology leadership and client care. Our reputation for outstanding client care is hard-earned and something we prize as a company. We enjoy a unique workplace culture in which every individual is respected and has the freedom - as well as the responsibility - to create solutions that benefit our clients and Fortex. IT Director of FX Trade Operations

Redwood Shores, California

About the Role:

• Lead the operational work streams for various FX (Foreign Exchange) accelerated growth projects
• Deliver global, scalable, cloud-based platform solutions, using rapid development continuous integration and open source technology
• Build and operate mission-critical systems that are scalable, redundant and reliable
• Oversees the procurement, design, installation, and maintenance of all computing resources, and the supplies necessary to keep systems operable and fully functional.
• Oversees and participates in IT vendor contract negotiations for all technology related equipment, data center services, third-party software licensing and system requirements.
• Plan, develop and test the disaster recovery strategy for the organization, balancing business continuity requirements and cost constraints
• Evaluate existing workflows, controls and procedures and implement process-driven and data-driven improvements where necessary
• Scale operations to drive growth through standardization and automation
• Provides leadership, support, guidance, and individual development to diverse global FX Operations team in multiple time zones
• Engage business leads, stakeholders, and peers across the organization; ensure service quality, customer satisfaction, and risk excellence
• Anticipate critical issues and risks and take responsibility for resolution

• A degree in Computer Science, Engineering, or equivalent from an accredited university; advanced degree a plus
• 5-8+ years experience managing a global trading support environment
• Database experience and a strong background in programming a plus
• Strong technical understanding of critical hosted systems
• Experience using web and CRM technologies to automate operation and enhance UX
• Proven leadership and strong team management experience in a client services operations
• Excellent oral and written communication skills in English, other languages a plus
• Ability to radiate a calm and professional demeanor in a high-pressure environment while meeting strict deadlines
• Extensive knowledge of Windows, SQL, and networking; Public and Private Cloud ecosystems
• Capital markets and FX knowledge and experience a must
• Self-motivated, high output work ethic

Fortex offers competitive pay BOE, a full benefits package for FT positions, a great location in beautiful Redwood Shores, and a company culture that supports a work-life balance.