Program Manager - Federal IT Programs

We are seeking a hands-on Program Manager to lead a large-scale Federal IT program supporting mission-critical operations.

This role serves as the senior accountable leader responsible for:

• Program performance
• Contract execution
• Customer satisfaction
• Workforce management (60+ personnel)
• Financial oversight
• Service delivery excellence

You will act as the primary interface with the Government customer, ensuring all contractual, operational, and performance objectives are met or exceeded., * Direct multi-functional teams across IT operations

• Drive program execution in a performance-based environment
• Lead modernization, transition, and continuous improvement initiatives

Success in this role directly impacts mission delivery and customer confidence.

What You'll Be Doing

Program LeadershipExecution

• Lead daily operations and long-term program strategy
• Ensure compliance with:

• SLAs
• QASP requirements
• Contractual obligations

• Drive program performance and delivery outcomes

WorkforceTeam Management

• Lead and manage 60+ personnel across multiple teams
• Oversee:

• Staffing strategies
• Workforce planning
• Performance management

• Manage subcontractors and vendor relationships

FinancialOperational Oversight

• Manage program budgets, forecasts, and cost controls
• Ensure execution within approved funding levels
• Develop business cases and support financial planning

Service DeliveryOperations

• Oversee delivery across:

• IT operations
• Enterprise service desk
• Cloud environments
• Cybersecurity support

• Ensure performance-based service delivery standards are met

Risk, PlanningGovernance

• Develop and manage:

• Program plans and schedules
• Risk and opportunity documentation

• Implement change management strategies
• Drive continuous improvement across all functional areas

CustomerStakeholder Engagement

• Serve as primary Government point of contact
• Provide executive-level communication and reporting
• Build strong customer relationships and trust, This is a high-impact leadership role for a Program Manager who thrives in complex Federal IT environments.

We are looking for a delivery-focused leader who can manage people, performance, and priorities-while ensuring mission success at scale.

• Bachelor's degree in:

• IT
• Engineering
• Business Administration
• Systems Management
• Or related field

Experience

• 7+ years of Program or Project Management experience
• Proven experience managing:

• Federal IT programs
• Performance-based service contracts

• Experience with:

• Budgeting and cost control
• Risk and opportunity management
• Strategic planning and execution

• Experience developing:

• Business cases
• Program plans and schedules, * Master's degree

• PMP, PgMP, ITIL, or equivalent certification
• Experience managing:

• Federal IT operations
• Cloud environments
• Cybersecurity programs
• Enterprise service desks

• Experience leading:

• Large, distributed teams
• Subcontractor ecosystems

• Experience with:

• SLAs, QASP
• Program transitions and modernization, * Strong leadership and decision-making skills

• Excellent communication and executive presence
• Ability to balance strategy with execution
• Strong financial and operational acumen
• Ability to manage complex, high-tempo environments

What Will NOT Be a Fit

• Project Managers without program-level ownership
• Candidates without Federal IT experience
• Leaders without large team management experience
• Candidates not willing to work primarily on-site

What Success Looks Like

• Consistent delivery against SLAs and performance metrics
• Strong customer satisfaction and trust
• Effective management of large teams and subcontractors
• On-budget, on-schedule program execution
• Continuous improvement and modernization success

Full-time employees are offered a comprehensive and competitive benefits package, including:

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision health insurance
• Life insurance coverage
• Short- and long-term disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Military leave
• Training and professional development opportunities
• Tuition reimbursement
• Employee wellness program
• Commuter benefits
• And more