Student Support Administrator

As a Student Support Administrator, you'll play an important part in making sure every student's journey with CNM runs smoothly. You'll handle a variety of administrative and service tasks, ensuring accuracy, clarity, and excellent communication throughout.

Your daily work will include:

• Enrolling new students and managing course registrations
• Responding to student enquiries by email and phone with professionalism and care
• Assisting with course access, scheduling, and study changes
• Processing deferrals, cancellations, and rescheduling requests
• Maintaining accurate student records and documentation
• Booking assessments and registering BSc students with the University
• Supporting reception when needed and helping the department stay organised

You'll be part of a steady, close-knit team where attention to detail and dependable follow-through are valued every day.

Do you have experience in Microsoft Outlook?, You take pride in being organised, thorough, and helpful. You enjoy completing tasks accurately and seeing things run smoothly.

We're looking for someone who:

• Has excellent written and spoken English
• Communicates clearly and warmly
• Manages time and workload efficiently
• Is confident using Microsoft Office (especially Outlook and Excel)
• Types quickly and accurately
• Brings a positive, professional attitude and genuine interest in health and wellbeing

Experience in administration or customer service will be helpful, but the most important qualities are reliability, teamwork, and a caring approach., If you enjoy helping others and like working in a well-organised, purposeful environment, we'd love to hear from you.

Type of Job: Full-time, Permanent

Schedule: Monday to Friday from 09:00 am to 05:30 pm

About CNM:

The College of Naturopathic Medicine (CNM) is a respected training provider in natural health. We take pride in providing our students with a caring and professional learning experience.

We're looking for a reliable, friendly, and well-organised person to join our Student Support Department. If you enjoy structured work, clear procedures, and being part of a supportive team that helps students succeed, this could be the right environment for you.