Technical Solutions Manager
Role details
Job location
Tech stack
Job description
Identify ACEs in the market, maintain existing relationships, and proactively establish connections with key influencers Develop and manage local ACE programs focused on securing the specification of the organisation's unified critical communications (UCC) solutions, including PAVA, intercom, and platform integrationsProvide relevant content to support program success, including customer use cases, innovative design concepts, and product feature highlightsAssist Commercial teams in organising and delivering ACE meetings and presentationsServe as a technical subject matter expert for Commercial teams, offering support during complex UCC project bidsEnhance the capabilities, key system integrators, and the organisation's COEs (Centres of Excellence) through tailored training programs and promotion of e-learning programsAct as a liaison between Commercial teams and Product Management to ensure local market needs are clearly communicated and addressedConduct competitive analysis and identify
Requirements
solution gaps to strengthen the organisation's market positioningInfluence customer requirements and drive preference for the organisation's solutions among strategic end customersIdentify business opportunities with ACEs Knowledge, Skills, and Experience Required Excellent teamwork and communication skillsDetail-oriented and well-structuredSelf-driven and motivatedProficient in English and MS Office (Excel, Word etc.)Technical and commercial understanding (ideally an engineering background with commercial skills)Customer-focused and business development-drivenAnalytical problem-solving approachAbility to travelMinimum 5 years' experience in solution architecture / bid supportExperience in the design, estimating, and bid management of system-based projectsKnowledge of PAVA and IP audio systems and integrations (beneficial)Experience with integrated communication system design and implementation (beneficial) Education IP & data networking skills / qualificationsBachelor's degree in Electronics or Computer Science