IT Administrator

As an IT Administrator, you will play a key role in supporting the day-to-day IT operations across the business. You'll be the first point of contact for basic technical issues and help ensure systems run smoothly., * Providing first-line IT support to staff across the business

• Setting up new user accounts, laptops, and equipment
• Troubleshooting basic hardware and software issues
• Assisting with system updates, maintenance, and backups
• Supporting onboarding and offboarding processes from an IT perspective
• Maintaining IT documentation and asset registers
• Assisting with helpdesk tickets
• Assisting senior IT with more complex issues

Our Systems

• Microsoft Office 365
• Adobe Acrobat Pro
• Bespoke Case Management System
• On-site server
• Zoho Desk Ticketing System

Do you have experience in Microsoft Office?, * A keen interest in IT and technology

• Strong problem-solving skills and attention to detail
• Excellent communication skills with a helpful, can-do attitude
• Ability to work independently and as part of a team
• Ability to confidently communicate with internal staff at all levels, remotely and in person
• Previous experience in an IT support or admin role (desirable but not essential)

Greenhalgh Kerr is a growing law firm, specialising in debt recovery and litigation. We have expanded rapidly over the past three years, with our growth driven by consistently high standards of client service. We are dedicated to providing the highest level of support for our teams and are currently developing our own case management system, incorporating the latest AI technology, to build on our success and take us to the next level.