IAM Engineer

• Support, administer, and manage PingIdentity CIAM platforms, including PingFederate, PingAccess, and PingAuthorize, in production and non production environments.
• Implement and support authentication and authorization solutions using industry standard protocols such as SAML and OpenID Connect (OIDC).
• Configure and maintain federation integrations for internal and external applications, ensuring secure access for customers and partners.
• Work extensively with XML, RESTful APIs, and standard integration patterns to enable seamless CIAM integrations.
• Develop, enhance, and maintain automation scripts using Shell and Perl for operational tasks, monitoring, and maintenance activities.
• Support and troubleshoot Java based IAM integrations, including identifying performance issues and resolving authentication/authorization failures.
• Perform incident management, root cause analysis, and issue resolution related to PingIdentity services.
• Collaborate with application teams, architects, and security stakeholders to design and implement IAM solutions aligned with business requirements.
• Assist with upgrades, patches, configuration changes, and platform enhancements across PingIdentity components.
• Ensure IAM solutions comply with enterprise security standards, regulatory requirements, and best practices.
• Create and maintain technical documentation, runbooks, and operational procedures.

Do you have experience in XML?, * Strong hands on experience with the PingIdentity suite, including PingFederate, PingAccess, and PingAuthorize.

• Solid understanding of Identity and Access Management (IAM) concepts and CIAM architectures.
• Strong knowledge of IAM protocols and standards, such as SAML 2.0 and OpenID Connect (OIDC).
• Experience working with XML configurations and REST based integrations.
• Proficiency in scripting languages, specifically Shell and Perl, for automation and support activities.
• Working knowledge of Java, particularly in the context of IAM integrations and troubleshooting.
• Experience supporting IAM platforms in enterprise or large scale environments.
• Strong troubleshooting, analytical, and problem solving skills.
• Ability to work collaboratively in a client facing, fast paced environment.

Nice to Have

• Experience with CIAM use cases such as customer onboarding, MFA, SSO, and API security.
• Exposure to cloud or hybrid IAM deployments.
• Prior experience in BFSI or large regulated environments.