IT/Industrial Systems Technician

Redwood Beverage Group LLC is seeking a highly capable IT & Industrial Systems Technician to support both our corporate IT infrastructure and industrial control systems within a fast-paced beverage manufacturing environment. This role bridges traditional IT and operational technology (OT), ensuring reliable network performance across office systems, plant floor equipment, and legacy industrial platforms., IT Infrastructure & Support

• Maintain and support corporate IT systems including servers, workstations, and user environments
• Manage network infrastructure (switches, routers, firewalls, VLANs, VPNs)
• Administer Active Directory, Group Policy, user permissions, backups, and system updates
• Support Microsoft 365 environment including Outlook, Teams, SharePoint, and OneDrive
• Manage Azure / Azure Active Directory (including hybrid identity and conditional access)
• Support endpoint management via Intune or equivalent MDM platform
• Troubleshoot hardware, software, and network issues across the organization
• Support ERP, production software, and internal business systems

Cybersecurity

• Own and enforce cybersecurity practices across corporate and plant systems, including patching, monitoring, and access controls
• Manage user access, identity, and permissions across IT and OT environments
• Ensure secure configuration of networks, firewalls, VPNs, and remote access

Industrial Systems (OT) Support

• Support and maintain plant-floor automation systems including:

• Allen-Bradley PLCs (ControlLogix, CompactLogix)

• RSLogix / Studio 5000

• FactoryTalk View / SE / ME

• Troubleshoot communication issues between PLCs, HMIs, SCADA, and field devices

• Maintain and support legacy industrial software systems and interfaces

• Work closely with engineering and maintenance teams on system upgrades, troubleshooting, and expansions

• Assist with commissioning and integration of new equipment and production lines

Industrial Networking

• Design, maintain, and troubleshoot industrial networks including:

• EtherNet/IP

• DeviceNet

• AS-i (AS-Interface)

• Configure and support managed industrial switches (Stratix, Cisco, etc.)

• Segment and secure OT networks (VLANs, firewalls, air gaps where appropriate)

• Ensure reliable communication between control systems and enterprise systems

• Diagnose and resolve latency, packet loss, or device communication issues in production environments

Cross-Functional Responsibilities

• Act as the bridge between IT and production/engineering teams
• Document network architecture, system configurations, and troubleshooting procedures
• Support plant uptime by responding to critical system outages - including off-hours when required
• Support cybersecurity audits and customer compliance requirements
• Assist in long-term modernization of legacy systems and network infrastructure
• Evaluate and implement new technologies to improve reliability and efficiency

Do you have experience in Windows?, This is a fully on-site role based at our West Sacramento facility. Because our plant operates around the clock, the right candidate must be comfortable with schedule flexibility - including occasional off-hours response to critical system issues. If you thrive in a hands-on, high-uptime environment where your work has direct impact on production, this role is for you.

The ideal candidate has hands-on experience with industrial automation systems (Allen-Bradley / Rockwell), plant networks, and legacy software, along with a strong foundation in enterprise IT infrastructure and cybersecurity., Required

• 5+ years of experience in IT systems and/or industrial automation environments
• Hands-on experience with Allen-Bradley / Rockwell Automation systems (RSLogix / Studio 5000, FactoryTalk)
• Strong understanding of communication protocols: EtherNet/IP, DeviceNet, AS-i
• Solid networking knowledge (TCP/IP, VLANs, routing, switching)
• Proficiency with Windows Server environments (Active Directory, Group Policy, DNS/DHCP)
• Experience troubleshooting both IT and OT environments
• Familiarity with industrial cybersecurity standards (e.g., ISA/IEC 62443)
• Ability to work on-site full-time and respond to production issues outside standard hours when needed

COMPANY INFORMATION: Redwood Beverage Group LLC is a beverage co-packing and manufacturing company focused on producing, packaging, and supporting beverage brands. We operate a production facility in West Sacramento, California, offering services such as bottling, canning, hot-fill and cold fill operations, Tetra Pak packaging, and variety pack assembly.