Enterprise Systems Analyst I

The Enterprise Systems Analyst I's scope of responsibility includes providing enterprise system design and architecture implementation, planning, and deployment support, as well as, administration of multiple enterprise systems. This includes consulting with users on specification requirements. Discretion and sound judgment is expected.

Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions., + Provide architectural design, development, testing, installation, deployment, maintenance, and administration of enterprise hardware and software systems.

• Perform systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications.

• Support enterprise hardware and software systems through system monitoring, problem diagnosis and resolution, configuration management, systems programming, and systems integration.

• Ability to manage planning, implementation, deployment, and administration for multiple enterprise systems.

• May interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

Grant Funded?:

No

Pay Basis:

Monthly

Schedule Details:

M-F 8-5 Exempt - additional hours as needed, Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Demonstrated expert level experience with:

• planning, organizing, and managing hardware and/or software projects and time effectively and efficiently.

• selected advanced enterprise hardware and/or software and technology operations required by area or unit.

• training in advanced enterprise hardware and software use and support through education or experience.

ServiceNow administration or development experience in any of ITSM, CSM, FSM, CMDB, or SPM; ServiceNow Service Portal Experience highly preferred; Expertise in SEO and driving web traffic to the correct pages; Google Analytics experience; Intermediate to advanced experience working with web languages (HTML5, CSS, Javascript, PHP, Angular, AngularJS, Etc.); Intermediate database skills, MS SQL preferred, including working with both queries and stored procedures; Intermediate experience working with .NET programming languages, preferably C#; Experience with problem-solving and utilizing troubleshooting techniques., Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed., + exercise judgment based on an understanding of organizational policies and activities.

• plan and organize effectively, prioritize goals, use time efficiently, and stay on task.

• communicate effectively, both orally and in writing; establish and maintain effective work relationships.

Expert analytical skills, including process description, logic, problem diagnostics, and problem solving.

Demonstrated mastery in several specialized skill sets.

Preferred knowledge, skills and abilities, in addition to the required knowledge, skills and abilities.

Advanced level analytical and design skills, including process description, logic, problem diagnostics, and problem solving. Advanced level understanding of programming languages, syntax structures, and data management techniques. Advanced level understanding of application and database design and development concepts and standards. Training in computer programming through education or experience. Specific or specialized technical skills, as appropriate to the area and/or team.

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan., $65,200 - $84,800 - $104,300

About the University: Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.