Network Administrator

• Install, monitor and configure network and internet systems.

• Implement configuration changes on network components: routers, switches, access points.

• Install new software/firmware, perform system upgrades, and conduct general maintenance.

• Drive Continual Service Improvement through the evaluation of system errors and inefficiencies.

• Assist with documenting infrastructure environments, processes, procedures, test plans, and project plans.

• Provide operational support for internal customers on varying support issues.

• Help ensure compliance with security policies, procedures, and standards.

• Unbox, configure, rack and stack network equipment.

• Manage and maintain Zoom phone and Zoom Contact Center

• Zoom Phone administration involves managing user licenses, call routing, phone numbers, and device provisioning within the Zoom web portal. Key duties include configuring call queues, auto-receptionists, and voice policies to ensure 99.999% uptime, while also managing compliance, SMS settings, and reviewing analytics to optimize communication flow and user productivity.

• Prior experience in a medium environment (greater than 20 locations and 500+ employees).

• Minimum 3 years of relevant Operating System experience for Palo Alto PanOS, IOS, Meraki, Windows, Linux.

• Minimum 3 years of experience with Zoom Phone and Contact Cener

• Knowledge of IPv4/6, BGP, EIGRP, OSPF, RIP, STP, VTP, QOS, 802.1X, PKI, and the OSI Model.

• Knowledge of Next Generation Firewall and Remote Access/VPN methodologies.

• Knowledge of Wireshark, TCPdump, Syslog, Cisco Prime, and Visio.

• Good communication, writing, and editing skills to transfer information to individuals involved in the development process.

• Experience with site to site and point to site VPN's.

• Preferred: One or more certifications including Network +, CCNA, CCNP.

• Ability to lift 50 pounds, climb ladders, and maintain/install roof mounted wireless hardware.

• Participate in on-call rotation and ability to travel regularly.

• Up to 50% travel depending on operational activities

This is a New Jersey based position with a competitive benefits package. The base salary ranges from $100k to $120k, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: https://www.worldinsurance.com/careers.

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. World is looking for a Network Administrator to help us monitor, implement and maintain our network infrastructure.