Director of Analytics & Business Intelligence | Strong Base + Bonus

Pentasia
Trumbull, United States of America
25 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 172K

Job location

Trumbull, United States of America

Tech stack

Microsoft Excel
Data analysis
Data Governance
Data Infrastructure
Data Presentation
Database Queries
Python
Power BI
Data Strategy
Data Analytics

Job description

My client is seeking a Director of Analytics & Business Intelligence to lead and scale their data function within a high-growth, regulated digital gaming environment. This is a hands-on leadership role responsible for driving analytics strategy, delivering actionable insights, and partnering cross-functionally with Product, Marketing, Finance, Operations, and Professional Services. The successful candidate will serve as a key advisor to senior leadership, translating complex data into clear, commercially impactful decisions., Analytics Strategy & Governance

  • Define and execute the analytics vision, strategy, and roadmap aligned to business objectives
  • Establish and maintain robust data governance frameworks to ensure accuracy, integrity, and consistency
  • Partner with technology teams on data infrastructure, owning the analytics and insight layer
  • Act as a subject matter expert on analytics best practices and responsible data usage
  • Translate complex data into clear, actionable insights for executive stakeholders

Player & Marketing Analytics

  • Lead analysis of customer behavior, segmentation, lifecycle performance, and LTV modelling
  • Drive insights on acquisition, retention, and engagement strategies
  • Oversee reporting on digital marketing performance, loyalty programs, and ROI metrics
  • Collaborate with marketing and product teams to optimise campaign effectiveness

Financial & Operational Analytics

  • Support budgeting, forecasting, and financial planning processes
  • Develop KPIs, dashboards, and reporting frameworks to drive business performance
  • Deliver insights that connect operational performance to revenue outcomes
  • Provide cross-functional analytical support across key business areas

Compliance & Risk Analytics

  • Partner with compliance teams to identify potential fraud and AML risks through data analysis
  • Ensure all analytics outputs meet regulatory and compliance requirements

Professional Services Support

  • Provide client-facing teams with market intelligence, benchmarking, and performance insights
  • Develop standardized reporting, ROI frameworks, and dashboards to support client engagements
  • Enable data-driven storytelling to support client acquisition and retention

Leadership & Team Development

  • Build, lead, and mentor a high-performing analytics team
  • Establish workflows, prioritization models, and quality standards
  • Drive a culture of curiosity, accountability, and commercial focus
  • Scale team capability in line with business growth

Requirements

  • 7+ years in data analytics or a related field, with at least 3 years in a leadership role
  • Proven experience owning and leading an analytics function
  • Strong experience in customer analytics, including segmentation and LTV modelling
  • Track record of presenting insights to executive and board-level stakeholders
  • Experience in high-growth or scaling environments is highly desirable
  • Exposure to multi-partner ecosystems, loyalty programs, or P&L analytics is advantageous

Education

  • Bachelor's degree in a relevant field (e.g., Economics, Business, Statistics, Engineering)
  • Master's degree preferred

Skills & Competencies

  • Strategic mindset: Ability to translate business problems into analytical solutions
  • Technical expertise: Strong SQL skills; experience with BI tools (e.g., Power BI); advanced Excel
  • Additional tools: Experience with Python, R, or similar is a plus
  • Communication: Ability to simplify complex insights for non-technical audiences
  • Leadership: Proven ability to build, manage, and develop teams
  • Business acumen: Solid understanding of financial metrics, ROI, and revenue drivers
  • Collaboration: Strong cross-functional stakeholder management skills
  • Data governance: Deep understanding of data quality, integrity, and best practices

Benefits & conditions

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