Service Manager France

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Reject All Cookies Accept All Cookies Search Jobs, Are you a hands-on, business-minded leader with a passion for service excellence? Join us as our Service Manager and take full ownership of our service operations in France. In this 360° role, you will lead and develop the Field Service organization while also carrying commercial responsibility, driving revenue growth, and shaping service-related projects. You will work closely with Sales, Spare Parts, Service, and Logistics teams, as well as key internal and external stakeholders, to ensure operational excellence and a best-in-class customer experience. If you thrive at the intersection of leadership, operations and business development, and enjoy building efficient processes while empowering people, this role is for you., * Lead and manage the Service organization, ensuring that Field Service Team, Technical HW Support, and Service Coordinators effectively deliver installations, maintenance, calibration, service contracts, repairs, and spare parts management.

• Take full responsibility for service-related revenue, profitability, and growth, identifying opportunities to expand service business in collaboration with Sales, Spare Parts, and Logistics teams.

• Own and drive service projects, including hands-on project management during initial phases when required.

• Mentor and coach your team, fostering professional growth and expertise.

• Ensure the effective planning and optimization of personnel schedules and service requests.

• Drive service business growth, profitability, and operational efficiency.

• Continuously improve processes, routines, and KPIs.

• Collaborate with EMEA Service Managers and EMEA colleagues to enhance customer offerings and communication.

• Oversee inventory and facility management to support smooth daily operations.

• Report service results and KPIs to management., When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:

• "route" is used for session stickiness

• "careerSiteCompanyId" is used to send the request to the correct data centre

• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor

• "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

• Engineering degree (BSc or MSc)
• 3-5 years' experience delivering services to industrial customers, including commercial and revenue responsibility
• 3-5 years' experience in a managerial or leadership role
• Experience in metrology and/or machine tool equipment is a plus
• Proficient in MS Office; experience with ERP or Service Management systems is advantageous
• Valid B driving license
• Fluent in French and English, both written and spoken

Your profile:

• Engaging, results-driven leader
• Comfortable operating with a full end-to-end service responsibility
• Excellent communicator and team player
• Structured, systematic, and organized
• Motivated to develop both people and processes

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle. © 2025 Hexagon AB and/or its subsidiaries. All rights reserved. ×