Infrastructure Engineer

The Infrastructure Specialist is responsible for the implementation, operations, and day-to-day management of the organization's infrastructure, including networks, storage, compute, and security, as well as related/supporting services across on-premises and cloud environments.

This role may become a senior-level position depending on the candidate's experience level and, over time, will involve substantial responsibility for overall systems health, operations, systems planning, and design.

This position plays a key role in IT as a service provider supporting all organizational technical services., * Monitor, maintain, troubleshoot, implement, and install network systems including:

• Servers
• Switches and routers
• Storage/SAN
• Virtualization platforms
• LAN/WLAN/WAN connectivity
• Interfaces/devices
• Firewalls and security appliances
• Hybrid/cloud connectivity

• Maintain inventory of all systems, including licensing and maintenance scheduling
• Manage and secure on-prem Active Directory and Azure Entra ID environments
• Support and secure common SaaS and on-prem applications, including Microsoft 365
• Oversee backup operations, including regular testing and verification
• Provide second-level support and regularly assist with first-level support as needed
• Execute and test disaster recovery procedures
• Evaluate, improve, and propose enhancements to current systems and procedures
• Partner closely with the Director of IT to improve overall user experience, efficiency, and infrastructure strategy
• Participate in ongoing professional development through training, vendor collaboration, and knowledge-sharing initiatives
• Participate in on-call rotation and after-hours support as needed
• Respond to unscheduled emergency operations and troubleshooting situations
• Participate in planned night and weekend maintenance activities
• Travel occasionally, including possible visits to customer sites
• Perform additional duties as assigned, * Cisco technologies including:

• L2/L3 Networking
• UCS
• Wireless Controllers
• Fibre Channel

• Palo Alto technologies including:

• Firewalls and Panorama
• VPN
• Site-to-Site Connectivity
• SD-WAN

• Storage and backup platforms including:

• EMC DataDomain
• PureStorage
• Commvault
• Zerto

• Endpoint and device management:

• Microsoft Intune
• Workspace ONE
• macOS
• Linux
• iOS
• Android

• Cloud technologies:

• Microsoft Azure
• Google Cloud
• AWS
• SSO/SAML/OAuth

• Security technologies and practices:

• SentinelOne
• Delinea
• Encryption
• Certificate Management
• Change Control
• Microsoft Sentinel
• Site24x7

• Additional technical experience:

• Command-line shells
• Scripting/development
• Telecom systems

Do you have experience in Windows?, Do you have a Bachelor's degree?, * 3+ years of relevant business IT experience

• Bachelor's degree in a related field or equivalent additional experience
• Strong knowledge of:

• System infrastructure
• Servers and networking
• Storage and virtualization
• Security systems and virus protection
• Backup technologies
• Active Directory
• Windows Server
• Business WiFi environments, * Prolonged sitting with occasional bending, stooping, and stretching

• Requires sufficient manual dexterity and coordination to operate computers, telephones, and office equipment
• Ability to lift up to 50 pounds occasionally
• Work is primarily performed in an office environment
• Position may involve high-pressure or stressful situations, including interaction with upset users
• Must remain flexible and available to assist during disaster recovery or emergency situations
• Scheduled night/weekend work and occasional travel may be required

4.04.0 out of 5 stars Waltham, MA 02453 Hybrid work $100,000 - $130,000 a year - Full-time