Network Technician

We are seeking a dynamic and proactive Network Technician to join our IT support team! In this role, you will be at the forefront of maintaining and optimizing our organization's computer networks and infrastructure. Your expertise will ensure seamless connectivity, robust security, and efficient troubleshooting across diverse operating systems and hardware. If you thrive in a fast-paced environment, enjoy solving complex technical challenges, and have a passion for delivering exceptional customer service, this is the perfect opportunity to elevate your career in IT support., * Install, configure, and maintain network hardware such as routers, switches, firewalls, and VPNs to ensure reliable connectivity across all departments.

• Provide technical support for computer management issues related to both Windows and macOS operating systems, including troubleshooting software and hardware problems.
• Assist users with desktop support tasks, including setting up workstations, resolving connectivity issues, and managing peripheral devices.
• Monitor and troubleshoot network performance issues using tools like ServiceNow, Jira, or BMC Remedy to document incidents and track resolutions efficiently.
• Maintain security protocols by configuring and managing firewalls, VPN access, and other IT infrastructure components to protect organizational data.
• Support the organization's help desk operations by responding promptly to user inquiries via ticketing systems such as Help Desk platforms or ServiceNow.
• Collaborate with the IT team to upgrade systems, implement new technologies, and ensure compliance with industry best practices for network security.

Do you have experience in Windows?, * Proven experience in providing technical support within a computer networking environment.

• Familiarity with operating systems including Windows, macOS, and Linux.
• Hands-on experience managing computer hardware components and troubleshooting software issues.
• Knowledge of LAN (Local Area Network) setup, configuration, and maintenance.
• Experience working with network security tools such as firewalls and VPNs to safeguard organizational assets.
• Proficiency in using IT service management tools like BMC Remedy or ServiceNow for incident tracking and resolution documentation.
• Strong communication skills with the ability to explain technical concepts clearly to non-technical users. Join us to be part of a vibrant team dedicated to empowering organizations through reliable IT infrastructure! Your expertise will help foster a secure, efficient digital environment where innovation thrives.

2.02.0 out of 5 stars 1000 1000 1st St W, Twin Falls, Id, 83301, Usa, Twin Falls, ID 83301 $25.16 - $30.30 an hour - Temporary, Pulled from the full job description

• Paid time off, Pay: $25.16 - $30.30 per hour

Benefits:

• Paid time off