Manager, ICT Delivery
Role details
Job location
Tech stack
Job description
The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support. They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment.
Essential Functions:
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Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives.
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Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards.
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Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations.
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Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions.
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Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting.
Additional activities may include, but are not limited to:
- IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track.
- Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints.
- SDLC Compliance - Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness.
- Issue Resolution & Operational Support - Assist in the triage of issues / incidents that impact production systems or project timelines.
Requirements
Do you have experience in Productivity software?, Do you have a Bachelor's degree?, Education Bachelor's degree or equivalent experience in computer science, information systems, engineering or related fields required
Experience At least 5 years' experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences; Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical); Knowledge of GxP compliance, validation practices and regulated system requirements; Experience with large-scale, global implementations; Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics
Technical Skills Proficient in MS Office Suite.
Benefits & conditions
Pulled from the full job description
- Tuition reimbursement
- Pet insurance
- Health insurance
- 401(k) matching
- Paid time off
- Health savings account
- Dental insurance, Requires up to 10% domestic and international travel
The anticipated salary for this position will be $121,000 to $156,800. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.
The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:
- 401K with company match
- Annual Bonus Program (Sales Bonus for Sales Jobs)
- Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days
- Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
- HSA & FSA Programs
- Well-Being and Work/Life Programs
- Life & Disability Insurance
- Concierge Services
- Long Term Incentive Program (subject to job level and performance)
- Pet Insurance
- Tuition Assistance
- Employee Referral Awards
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions
It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.