Network Support Technician

We are seeking a dynamic, reliable and skilled Network & IT Support Technician to support and maintain our technology systems across multiple restaurants. This role is responsible for troubleshooting network issues, maintaining IT infrastructure, supporting POS systems, and ensuring smooth day-to-day technology operations., * Install, configure, and maintain network systems and hardware, · Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates

• Troubleshoot IT issues including POS systems, printers, tablets, and networking equipment
• Provide end-user technical support
• Manage Microsoft 365 accounts and services
• Support online ordering platforms and business systems
• Maintain menus, pricing, and system updates
• Coordinate vendor services and equipment installations
• Conduct system diagnostics and preventative maintenance
• Train staff on IT systems and tools
• Field questions from employees about software installation and hardware upgrades
• Maintain records, documentation, and inventory
• Perform other duties as assigned

Do you have a valid Driver's License license?, Do you have experience in Organizational skills?, Do you have a Associate's degree?, * Associate's degree or equivalent experience

• Relevant IT/network support experience preferred
• Strong troubleshooting, communication, and organizational skills

Additional Requirements

• Travel between multiple locations required
• Valid California driver's license required
• Must maintain current automobile insurance

Physical Requirements

• Ability to lift up to 20lbs
• Extended periods of computer work
• Availability for on-call or emergency support as needed

Pulled from the full job description

• 401(k)
• Dental insurance
• Employee assistance program, * 401(k)
• Dental insurance
• Employee assistance program