Supervisor, Global Data Center Services
Role details
Job location
Tech stack
Job description
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at and make us the next stop on your career journey. Overview: The Supervisor, Global Data Center Services supports AIT's technology customers by overseeing daily operations of white-glove delivery and installation services for data center components. This role supervises service crews, coordinates logistics activities, and ensures compliance with industry standards. Provides tactical oversight, assigns work, and develops team members while maintaining strong vendor relationships and ensuring service excellence in line with AIT's core values. Responsibilities:
- Supervise daily white-glove delivery and installation services for data center hardware, ensuring service levels and KPIs are met. and provides training and guidance to team members.
- Coordinate scheduling, monitoring, and reporting of freight shipments and on-site services. Ensure compliance with SOPs and industry standards.
- Support vendor relations by ensuring adherence to service processes, escalating issues, and providing feedback to management.
- Provide back-up leadership under the Manager, Global Data Center Services. Supervise staff coordinating transportation and distribution workflows to maximize efficiency
- Performs other duties as assigned
- Complies with all policies and standards
Requirements
- Some College/Associate's Degree in Business Administration, Marketing and Sales preferred. (), * 2+ years working in a data center environment required. ()
- 1+ years of supervision required. ()
Knowledge, Skills, and Abilities
- Knowledge working with budget preparation.
- Knowledge with SOP's and industry standards.