Help Desk Specialist

• Provide desktop and application support for enterprise users
• Troubleshoot Microsoft 365, Google Workspace, and browser-based tools
• Manage AD accounts and permissions
• Support laptop/desktop imaging, reimaging, and deployments
• Diagnose LAN/WAN connectivity issues
• Provide printer and peripheral support
• Support mobile devices (iOS/Android) and MDM enrollment
• Maintain documentation and knowledge base

• 2+ years of Help Desk / IT Support experience
• Strong knowledge of Microsoft 365 and Windows environments
• Experience with remote support tools and ticketing systems

Preferred

• Experience in enterprise/government environments
• ITIL certification

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms.