INFORMATION TECHNOLOGY SUPERVISOR II

If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you! The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation. The Information Technology Supervisor II is responsible for overseeing and managing the day-to-day operations within the Web Application Bureau. This role involves supervising staff, ensuring the effective implementation and maintenance of the web applications, and providing technical support and guidance. The IT Supervisor II will work closely with other divisions to align IT strategies with organizational goals. + Supervise and mentor technical staff, providing guidance and support to ensure high performance and professional development.

• Provide advanced technical support and troubleshooting for complex IT issues.
• Develop and implement IT support procedures and documentation to enhance efficiency and effectiveness.
• Ensure compliance with relevant software regulations, policies, and industry standards.
• Conduct performance evaluations, set objectives, and address any personnel issues or conflicts.
• Act as a liaison between the ISD and other divisions, ensuring clear communication and understanding of IT needs and issues. If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey. Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov. For guidance on applying for a state job, visit Three Steps to a State Job Follow us on LinkedIn to stay updated on our latest opportunities., This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. For positions advertised in more than one location, headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment., Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you! The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation. Information Systems Division's (ISD) mission is to develop, support and promote the business value of IT which comes from the ability to conduct business processes more reliably, faster and at lower cost. ISD creates value by continually improving customer service and providing access to information that enables better decision making by CDSS business units. This position shall cover the Software Systems Engineering domain. ISD accomplishes this by:

effectively managing information systems and equipment;

• planning, communicating and implementing responsible information technology policies and solutions; and,

• sharing and transferring information technology knowledge and tools. CDSS Guiding Principles Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS. Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services. Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life. Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved. Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability. Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired. Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

• The position requires incumbent to pass a Background Investigation prior to being hired. The Background Investigation may include Criminal Background, Fingerprinting, and a review of government records. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to the appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/21/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Do you have experience in Web applications?, In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• BS Degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 5+ years of experience in leading application development and support using Microsoft technologies such as .NET, C#, and SQL Server.
• 3+ years of experience in application testing, release management, and the development of IT standards.
• 3+ years of experience in designing cloud-native solutions.
• 3+ years of experience in database design and development.
• Strong experience in managing software deliverables.
• Excellent written and verbal communication skills.
• Demonstrated strong administrative and organizational skills.
• Familiarity with state administrative policies and procedures.
• Excellent leadership skills.
• Strong analytical and logical reasoning.
• Knowledge of governmental budgeting and the legislative process.

Pulled from the full job description

• Professional development assistance
• Paid sick time
• Paid holidays, This position has been designated as eligible for telework. The position may require in-person attendance when requested., There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program. TRANSPORTATION REIMBURSEMENT

Public transit (mass transit) passes. o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS). o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance of the State Capitol, parks, restaurants, farmers' markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.