Network Engineer

As a 2nd Level Support Network Engineer, you will play a central role at RWEST in ensuring the network infrastructure remains future-proof across the entire RWE Group, spanning more than 250 locations worldwide. To support the implementation of the company-specific network architecture and strategy, we are looking for your expertise to continuously align the network landscape with the Group's strategic objectives alongside internal and external partners and providers. You will become part of the "Service Monitoring & Control" department, which is responsible for network and network security services, including 2nd level support and Major Incident Management. The scope includes not only operations, maintenance, and support, but also the design, implementation, and continuous development of infrastructure solutions across the Group on a project basis. Your Responsibilities

• Responsibility for 2nd level network support for internal and external customers - from incident intake through to qualified troubleshooting, root cause analysis, and resolution.
• Active contribution to the technical and methodological development of our network and security services - bringing your ideas directly into our service and operational processes.
• Implementation of network security rules based on established processes and policies to ensure the secure operation of our systems.
• Close collaboration and coordination with upstream and downstream support teams to ensure smooth communication and fast resolution of issues.
• Planning, creation, and coordination of changes, as well as support during implementation within our production environments.
• Creation and maintenance of system and operational documentation in line with ITIL-based processes and standards.
• Coordination of external service providers and ensuring agreed service quality levels are maintained.
• Support with the configuration, maintenance, and upgrade of network and security systems.
• Shared responsibility for monitoring systems and services, including proactively initiating measures when issues are identified.
• Participation in an on-call rota to support 24/7 operations.

• Completed IT-related vocational training or a comparable/higher qualification.
• Structured, efficient, and conscientious way of working with a strong focus on quality.
• High willingness to learn and the ability to proactively familiarise yourself with new topics and technologies.
• Practical experience working with network management and reporting platforms.
• Confident in setting up and configuring IP networks as well as defining and adjusting firewall rules.
• Strong expertise in LAN, WAN, WLAN, and Zscaler technologies.
• Good knowledge of common IP routing and switching protocols.
• Strong goal and team orientation, as well as analytical, organisational, and conceptual skills; solution-oriented mindset with a holistic approach.
• Solid understanding of core IT technologies and services such as DHCP, DNS, certificates, Active Directory, and common authentication methods.
• Very good written and spoken German and English skills.

Advantageous

• Initial practical experience with automation technologies (e.g. Python, Ansible).

• Certifications such as:

• CCNA

• CCNP Enterprise

• NSE4

• ZDTA - Zscaler Digital Transformation Administrator

• ZDTE - Zscaler Digital Transformation Engineer

• ZDXA - Zscaler Digital Experience Administrator

• Modern company campus with several restaurants and coffee bars offering free fruit and drinks.
• Ample employee parking through dedicated campus parking garages.
• Flexible working arrangements with a hybrid office/remote model.
• Attractive compensation package plus additional benefits such as employer-funded pension schemes and employee discounts.
• Company kindergarten "Lumiland" and parent-child office facilities.
• Comprehensive health management programme including an on-site fitness centre.

Apply now with just a few clicks: ad code 92524 Any questions? Vince Manning (Recruiting), +44 7585 981083 We look forward to meeting you! We value diversity and therefore welcome all applications, irrespective of gender, disability, nationality, ethnic and social background, religion and beliefs, age or sexual orientation and identity. #inclusionmatters Of course, you can find us on LinkedIn, Twitter and Xing, too. RWE Supply & Trading is the interface between RWE and the energy markets around the world. Approximately 2000 employees from over 50 different countries trade (renewable) electricity, (green) gas, commodities and CO2 emission allowances. The trading entity also ensures the commercial optimisation of RWE's power plant dispatch and markets electricity from renewables. Yes

We, RWE Supply & Trading GmbH (RWEST), are a leading European energy-trading company and one of the major players on the global gas-trading market. With our many years of experience and a sharp eye for market developments and trends, we have been representing the RWE Group on the global wholesale markets for energy and energy-related raw materials and services for over 20 years.

RWEST IT | Closer to the business

RWEST trades almost 900 terawatt hours of electricity, more than 450 billion cubic meters of gas and around 900 million CO2 certificates annually. This makes us one of the largest energy traders in Europe – a leading position that we owe above all to our IT.

Combined with intelligent software, it gives us the perfect tools to fully exploit our potential. What do we need now? Creative IT specialists like you, who can lead us into the future with plenty of expertise and bold ideas. 

Become part of our international RWEST Team!

As a global player, we are at home all over the world and have around 2,000 employees with over 70 nationalities in our team.

Our headquarters in Essen houses Europe’s largest energy trading floor over an area of 3,850 square metres – this includes 50 energy traders, and a further 260 qualified employees work in shifts around the clock. We also have trading floors in London and Swindon as well as branches and subsidiaries in Europe, Asia and North America.

We are continuing to grow and are always on the lookout for promising new markets and talented professionals – especially for our IT!