Event Technology and Operations Specialist
Role details
Job location
Tech stack
Job description
Jeppesen ForeFlight is seeking an Event Technology & Operations Specialist. This is a key member of the Customer Engagement Marketing team. This role will assist the team in designing, planning, and delivering seamless in-person, online, and hybrid event experiences that deepen customer engagement and drive measurable business outcomes. The position blends event technology and online expertise with in-person forum and event operations-from planning through execution and post-event insights.
The ideal candidate brings proven experience in event operations, broadcast and marketing technology, and user experience. You thrive in a fast-paced, interrupt-driven and cross-functional environment. This role partners closely with the marketing, sales, customer success, product teams, and external vendors to ensure events are executed flawlessly and aligned with strategic growth priorities., * Design and manage attendees and partner with other internal teams and vendors to deliver high-quality, scalable event and online broadcasting experiences
- Manage the build, optimization, and performance of event registration platforms, mobile apps like CVENT, and attendee-facing systems
- Fully own the webcast/webinar function within the marketing department. Strategize, plan, execute and measure impact of these online events in partnership with the Product Marketing team.
- Ensure seamless integration across marketing systems (CRM, marketing automation, analytics)
- In partnership, support end-to-end event planning and execution, from pre-event preparation through onsite delivery and post-event analysis
- Collaborate with key stakeholders on event planning, timelines, and attendee journey experiences.
- Manage event project timelines, deliverables, and vendor coordination
- Oversee onsite event technology operations, including registration systems, check-in, badge printing, and mobile app functionality
- Quickly troubleshoot and resolve real-time issues to maintain a high-quality attendee experience
- Conduct QA and testing across all event systems
- Stay current on event technology trends and best practices
Requirements
Do you have experience in Project timeline management?, * 5+ years of experience in event marketing, event operations, or marketing event technology
- Hands-on experience with event management platforms such as Cvent
- Experience leveraging AI tools and technologies to improve event execution, efficiency, and attendee experience
- Strong understanding of CRM and marketing automation systems, including platforms such as Salesforce
- Experience supporting in-person, virtual, and hybrid events at scale
- Proven ability to manage multiple projects, budgets, and deadlines simultaneously in a fast-paced environment
- Strong attention to detail with a commitment to execution quality and exceptional user experience
- Excellent executive presence, communication, and cross-functional collaboration skills
- Ability to operate both strategically and tactically in a dynamic, fast-paced environment
- Demonstrated experience driving operational efficiency, budget optimization, and high-quality event execution
- Willing and able to travel up to 25%, including international travel
Benefits & conditions
Englewood, CO 80112 Remote $82,000 - $105,000 a year, Pulled from the full job description
- Paid training
- Paid parental leave
- Parental leave
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off, Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $82,000-$105,000
Why Join Us
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our employees with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
- Medical, dental, vision insurance with Employer paid health premiums
- Open PTO Policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 Weeks Paid Maternity Leave
- 4 Weeks Paid Paternity Leave
- Flight Training Rewards
Jeppesen ForeFlight - EOE including Disability/Vets | Pay Transparency | E-Verify Participant |Equal Opportunity Employer