Network Support Specialist
Role details
Job location
Tech stack
Job description
EPS Corporation is seeking a Network Support Specialist to perform network operations, maintenance, and troubleshooting at Shaw Air Force Base. The candidate will ensure network security, compliance, and performance while supporting upgrades, technical analysis, and system enhancements., * Perform network operations, installation, configuration, monitoring, and maintenance of hardware, software, and TEMPEST equipment.
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Maintain end-to-end system support for network infrastructure, including core servers, cabling, layer 2/3 devices, IDS, encryption devices, and configuration management.
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Analyze and resolve network connectivity issues, monitor server logs, and perform firmware/software maintenance.
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Manage account administration, work with the ISSM, and assist in network problem detection and resolution.
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Ensure compliance with COMSEC policies and AFCENT circuit standards.
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Document network performance and support accreditation and security assistance site visits.
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Respond to emergency outages per escalation protocols.
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Develop and submit a Network Support Monthly Status Report
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Maintain continuity documentation
Requirements
Security+ CE or higher
Cisco Certified Network Associate (CCNA)
3+ years Network Support Switching experience
Experience in network administration, troubleshooting, and security compliance
Proficiency in network devices, IDS, encryption, and COMSEC procedures
Strong problem-solving skills and ability to respond to network emergencies