IT Assistant

• Perform daily, monthly and annual audits of the network
• Provide technical support for hardware, software, and network issues to end-users
• Manage and maintain computer systems, including desktops, laptops, and peripherals
• Assist with inventory control procedures for technology equipment
• Support the setup and configuration of VPNs, firewalls, and other security measures
• Maintain and update IT infrastructure components including LANs and network devices
• Perform regular system updates, backups, and security patches to ensure optimal performance
• Support help desk operations by resolving user inquiries efficiently with excellent customer service skills
• Collaborate on projects related to computer hardware upgrades and network improvements
• Document procedures and maintain accurate records of technical issues and resolutions

Do you have experience in IT?, We are seeking a proactive and detail-oriented IT Assistant to support our organization's technology infrastructure. The ideal candidate will assist with technical support, computer management, and troubleshooting across various platforms., * Maintain confidentiality

• Knowledge of aviation helpful
• Excellent communication skills for effective customer service and team collaboration
• Strong organizational skills
• Strong knowledge of technical support practices for both hardware and software issues
• Proficiency in computer management, Windows operating systems, and desktop support
• Experience with, Microsoft Office Suite applications, and general software troubleshooting
• Familiarity with computer networking concepts including Hyper-V, LAN setup, VPNs, firewalls, and network security protocols
• Familiarity with VOIP telecommunications
• Familiarity with Disaster Recovery Preparation and Testing (from a Technology perspective)
• Ability to manage computer hardware components effectively
• Knowledge of IT infrastructure components and maintenance procedures
• Ability to troubleshoot issues related to operating systems and network connectivity efficiently
• Professional appearance and attitude is required
• Ability to read, write, understand and speak English is required
• Satisfactory pre-employment drug screening and background check results will be required

Physical Requirements and Conditions

• Must be able to stand, sit, or walk for prolonged periods of time
• Ability to bend, stoop, carry push, or pull
• Occasionally, position will require work in an environment where there are fumes, building temperature fluctuations, noise, fuels, oils, chemicals, dirt and dust.

Education and/or Experience

Must have a minimum of 3 years of experience in IT roles

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Dental insurance
• Paid holidays, Health & Dental Insurance, 401K, paid holidays, vacation and sick time

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 40.0 per week, * 401(k)

• Dental insurance
• Health insurance
• Paid time off

Global Aviation, Inc. is a leading private aviation company specializing in Aircraft Charter, Aircraft Management, Fixed Base Operations (FBO) Services and Aircraft Maintenance. Our dedicated teams provide our customers world-class service.