Implementation Specialist I
Role details
Job location
Tech stack
Job description
SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage., This person will support the implementation team with onboarding new and existing clients, connecting with the proper vendors based on group offerings, detailed vendor paperwork, working in multiple systems, and broker communication., To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Support the implementation team with onboarding new and existing clients
- Implementation with external vendors based on plan offerings
- Communication via email with broker partners and clients
- Working in multiple systems including but not limited to Salesforce, El Dorado, Microsoft Dynamics, Microsoft Office, SQL server, etc.
- Various audits via Excel
- Department projects as needed
Requirements
Do you have experience in Microsoft Outlook?, Do you have a High school diploma or GED?, SBMA is currently seeking an Implementation Specialist to join our growing team. This position reports to the Implementation Supervisor. Qualified candidates will possess the ability to pay attention to detail, learn and use new computer systems and software, be self-motivated, and work well in collaborative environments. At least one year of medical benefits-related insurance experience is preferred but not required., * High school diploma or the recognized equivalent, required
- Prior experience working in an administrative/office setting
- Prior insurance experience, preferred
- Prior medical benefits-related insurance experience, preferred
- Prior experience with Dropbox, preferred
- Prior experience with Wrike, preferred
- Prior experience with Salesforce CRM, preferred
- Prior experience with El Dorado database, preferred
- Prior experience with SQL server, preferred
Other Qualifications:
- Familiarity with managing projects
- Detail oriented
- Ability to multitask and prioritize effectively
- Aptitude to work in a fast-paced environment
- Must possess excellent verbal and written communication skills
- Ability to work well independently on assigned duties and collaborate effectively with a team
- Must be comfortable with Microsoft Office (Excel, Word, Outlook, etc.)
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- High finger dexterity while typing documents and forms
- Occasionally lift to 15 lbs.
Benefits & conditions
4.74.7 out of 5 stars San Diego, CA 92108 Hybrid work $24 - $27 an hour - Full-time