Systems, Data & MI Manager

You will be leading the Data Systems & MI Function within 2i, reporting to the VP of Operations. This is a newly established, strategically important role that will shape how 2i uses systems and data to enable organisational performance and scale.

The Data Systems & MI function is envisioned as a strategic enabler of organisational performance. You will design and own systems and data architecture, drive continuous improvement of NetSuite and core enterprise platforms, and modernise 2i's systems through targeted technology and IT enhancements. You will elevate data quality and analytics capability to enable insight-led decision-making, while embedding strong process governance and continuous improvement to ensure systems, data, and ways of working evolve in line with 2i's ambitions.

You will lead a growing team across five workstreams: System Administration & Improvement, Systems & Data Architecture, Process Governance & Data Quality, Process Capture & Improvement, and Data Analytics & Reporting.

Responsibilities:

The key focus of the role is to lead the Data Systems & MI Function, ensuring 2i's systems and data capabilities are fit for purpose today and designed to scale for the future.

System Administration & Improvement

• Define and own 2i's systems and data architecture, ensuring platforms, integrations, and data flows are designed for long-term sustainability
• Design target-state architecture and lead integration requirements across enterprise platforms including NetSuite and Salesforce
• Assess the impact of change and guide solution design to reduce complexity and technical risk
• Align technology decisions to business strategy and future growth plans

Process Governance & Data Quality

• Define and embed process ownership, standards, and controls across key business areas
• Establish data definitions, quality rules, and validation frameworks
• Monitor compliance and data quality, driving remediation and continuous improvement
• Ensure data is accurate and trusted for both operational and strategic decision-making

Systems & Data Architecture

• Lead the stable, secure administration of 2i's core enterprise systems
• Drive continuous improvement of system functionality, usability, and reliability through automation and integration
• Ensure systems are well-documented and evolve in line with business needs

Data Analytics & Reporting

• Lead the development of consistent reporting, dashboards, and KPIs that support performance management and strategic decision-making
• Champion an insight-led, data-driven culture across 2i
• Oversee the delivery of ad hoc analytics support to internal stakeholders

Leadership & Stakeholder Management

• Line manage and develop the Systems, Data & IT team, including Analysts and future hires
• Manage stakeholders and their expectations across all levels of the business
• Act as the primary point of contact for systems and data escalations

What You'll Bring

At 2i, we value proactiveness and fresh perspectives. So, whilst we have established processes for managing and delivering our work, we're always looking for ways to evolve. You'll bring new ideas, spot ways to improve efficiency and challenge the way things are currently done to make them better.

Do you have experience in Salesforce?, * Proven experience leading systems, data, or MI functions in a fast-paced, transformational environment

• Hands-on experience with NetSuite or similar ERP platforms, including configuration and improvement
• Strong understanding of data architecture, systems integration, and data governance principles
• Experience delivering analytics and reporting solutions that drive business decisions
• Demonstrated ability to manage stakeholders at all levels, including senior leadership
• Strong process improvement and change management experience
• Excellent communication skills, written and verbal, with the confidence to engage across the business

Desirable

• Experience with Salesforce and its integration with finance or ERP platforms
• Familiarity with workforce management tools and associated data flows
• Experience building and developing a team from an early stage

Personal Qualities

• Strategic thinker who can balance long-term architecture decisions with pragmatic, day-to-day delivery
• Self-starter who can manage their own workload and drive the performance of their team
• Highly tuned communication skills, able to translate technical concepts for non-technical audiences
• Ability to influence and build trust with stakeholders at all levels
• Strong attention to detail, with the ability to instil this in others
• Comfortable working with ambiguity in a growing, evolving organisation

Pulled from the full job description

• Annual leave

• Gym membership

• Cycle to work scheme, * Career development pathways tailored for your personal and professional learning within 2i, giving clear direction for your career with us

• 26 days of annual leave + the option to buy and sell holiday (up to 5 days)

• Private Health Care + access to other mental health and wellbeing services including Gym Memberships, Counselling, Cycle to Work Schemes + many more

• Individual and Company related performance bonus

• Flexible working in a hybrid environment across the UK

What if you are a partial fit?

Curious? We want to hear from you!

We don't believe in the "perfect" hire. What we do believe in is the benefits of creating a team built of different perspectives, backgrounds, career paths and ways of working. What we value most are team players who are eager to take their growth into their own hands and utilise the people around them.

We're committed to inclusion

We believe that diverse teams make better decisions, are more creative, and build enriched cultures. That's why we're committed to creating an inclusive workplace where everyone feels they belong.

We have a dedicated Diversity & Inclusion Guild and a Neurodiversity Guild, both led by passionate employees who help shape our thinking and actions in this space.

We're an award-winning Tech Consultancy, focused in Quality Engineering on a mission to become the UK's #1. Over the past 6 years, we've redefined what quality and testing look like at 2i and to our clients. Born from a desire to view quality holistically across the entire SDLC, our Quality Engineers are at the heart of delivering world-class consultancy services. Why Us? At 2i, we put people and quality at the heart of everything we do. Proudly certified as a "Great Place to Work", we are the chosen employer of around 300 people and we're continuing our growth! We invest in our people and are recognised as one of the best places for development and wellbeing. We recently announced our eight-figure private equity funding injection as we aim to increase our revenue by more than £50m in the coming years, which is where you come in…