Security Engineer

• Provide L2 support for VPN, proxy, and zero trust access issues, primarily impacting end users
• Act as a primary point of contact for troubleshooting client connectivity across Windows and Mac devices
• Support incident resolution during business hours with potential escalation to engineering teams for complex issues
• Contribute to maintaining service reliability for remote access and secure connectivity platforms, Role Overview As an Infrastructure Engineer, you will leverage your expertise to enhance the training of next-generation AI systems. Your contributions will directly influence how …

• 5 days ago
• Apply easily, Role Overview As a Backend Engineer, you will play a crucial role in shaping the future of AI by designing, developing, and maintaining robust server-side solutions for complex sof…
• 5 days ago
• Apply easily

• 3-5+ years of experience in network security support or endpoint connectivity support (L2 level)

• Hands-on experience supporting and troubleshooting VPN and secure access clients, including:

• Cisco AnyConnect

• Zscaler (ZIA and/or ZCC)

• Strong experience troubleshooting end-user connectivity issues across:

• Windows and macOS environments

• VPN connectivity, authentication, and proxy-related issues

• Ability to diagnose and resolve issues across the endpoint * network security stack (client configuration, connectivity, policy impact)

• Experience working in a ticket-based support environment, including prioritization and user communication

• Strong troubleshooting skills with the ability to resolve issues with minimal escalation

Preferred Skills

• Experience supporting or administering Zscaler policies or configurations
• Exposure to firewall platforms (e.g., Check Point) for basic troubleshooting and escalation support
• Familiarity with load balancing or proxy infrastructure (e.g., F5 BIG-IP)
• General understanding of LAN/WAN networking fundamentals as it relates to connectivity troubleshooting

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch., © 2026 Careerjet All rights reserved