Network Administrator

We're seeking a Network Administrator who brings both technical depth and a customer-first mindset. In this role, you'll support core infrastructure, modern cloud tools like Microsoft Intune and Teams, and the A/V and network systems that keep our organization running smoothly. This is an opportunity to help shape a secure, connected, and forward-looking technology environment.

End User Support & Workstations

• Provide Tier 2 technical support for hardware and software issues via phone, email, and in-person.
• Deploy, configure, and maintain Windows workstations.
• Manage the full lifecycle of peripherals, including printers, scanners, and docking stations.

Microsoft 365 & Security

• Administer M365 user accounts, licenses, and groups (Distribution and Security.
• Ensure endpoint compliance by maintaining antivirus definitions and OS patch levels.

MDM/MAM & Intune

• Enroll and manage mobile devices (iOS/Android) and laptops using Microsoft Intune.
• Package and deploy applications and configuration profiles to remote and on-site devices.

Network & Telephony

• Monitor and troubleshoot basic connectivity issues across switches, VLANs, and wireless access points.
• Perform physical cabling, port patching, and rack organization as needed.
• Configure and support Teams Phone for voice.

Server & Virtualization

• Assist with the monitoring of server health and virtual machines (VMware/Nutanix).
• Perform routine server maintenance, including updates and resource allocation adjustments.
• Monitor backup jobs and assist with data recovery requests to ensure business continuity.

Meeting & On-Call Support

• Assist public meetings scheduled during your on-call rotation (Evenings).
• Respond to incidents during your on-call rotation (After hours).

Do you have experience in iOS?, Do you have a Bachelor's degree?, Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, information technology, or a related field; AND
• Five (5) years of responsible network management, computer systems, systems analysis, or related experience

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Dental insurance
• Disability insurance
• Opportunities for advancement

At the City of Tigard, our talented, industrious, and innovative municipal government professionals have been providing essential services and recreational spaces to Tigard's growing community for over 60 years. City of Tigard team members enjoy meaningful work, a diverse and inclusive culture of belonging, job specific flexibilities and opportunities for growth and advancement. Incorporated in 1961, Tigard is Oregon's 12th largest city and is part of the Portland metropolitan area., Important: This role is part of the on-call rotation and requires you to be onsite 5 days a week (no remote work options)