Manager, Change Management

Gartner, Inc.
Irving, United States of America
10 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 118K

Job location

Irving, United States of America

Tech stack

Microsoft Excel
Artificial Intelligence
Excel Formulas
Pivot Tables
Microsoft PowerPoint
Salesforce
SharePoint

Job description

The Manager, Change Management, will play a pivotal role in driving change management and enablement activities for critical Sales Technology initiatives at Gartner. This role is focused on translating Sales Technology enhancements into clear, actionable guidance that drives awareness, understanding, and adoption across the Sales organization.

This individual will support the successful adoption of Gartner's coreSales Technology and AI tools across theSales team.Success in this role requires strong collaboration with cross-functional stakeholders, effective verbal and written communication, and a thoughtful approach to measuring impact.

What you'll do:

  • Build and maintain engaging collateral that supplements Gartner's monthly Sales Technology releases to clearly convey key messages and drive adoption.
  • Lead enablement for third-party prospecting tools, including LinkedIn Sales Navigator, ZoomInfo, Lusha, and Sales loft.
  • Communicate key updates or changes that resonate with Sales reps and senior leadership, tailoring messaging by audience as needed.
  • Track and analyze the effectiveness of initiatives by partnering closely with Product Owners (POs) and vendors to measure success.
  • Contribute to enhanced tool adoption by developing targeted content, leading small-scaletrainings, and partnering to build in-app guidance where possible.
  • FacilitateSales Technology trainingsessions that drivedesiredseller outcomes.
  • Build strong partnerships and collaborate across multiple cross-functional business teams to ensure stakeholders understand all current and upcoming change impacts.

Requirements

  • Bachelor's degree required.
  • 2-3+ years of experience in Sales Operations, Communications, Sales, or Sales Technology roles with demonstrated success.
  • Exceptional written and verbal communication skills; the ability to articulate messages to diverse audiences-from front-line Sales reps to senior leadership-is necessary for success in this role.
  • Comfortablefacilitatingan engaging discussion ortrainingsessiontoaudiences ofanyseniority, including senior Sales leadership.
  • Proven ability to quickly learn and master new technologies, including emerging AI tools.
  • Experience with Salesforce and a working knowledge of third-party prospecting tools preferred.
  • Strong attention to detail.
  • Comfortable using and manipulating dataortrends to gauge an initiative's success.
  • Technical proficiency in Excel (pivot tables, filtering, and basic formulas), PowerPoint, and SharePoint.
  • Demonstrated ability to work in a fast-paced, highly collaborative, and evolving Sales Technology environment.
  • Self-starter with a team mindset; highly motivated to work independently and collaborativelyto ultimatelybuildexceptional relationships across the business.
  • Creativityinmanipulating AIto drivevaluewithin your workflow is a plus.

Benefits & conditions

86,000 USD - 118,000 USD parental leave, paid time off, 401(k) United States, Texas, Irving 6011 Connection Drive (Show on map) May 15, 2026, * Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities, Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

About the company

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

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