Field Infrastructure Engineer

As a Field Infrastructure Engineer, you will play a key role in maintaining and enhancing IT infrastructure, ensuring the reliable delivery of core services across a UK-wide estate., * Support the maintenance and optimisation of the organisation's technology infrastructure.

• Ensure smooth deployment, configuration, and troubleshooting of hardware and software systems.
• Collaborate with internal teams to address technical challenges effectively.
• Monitor system performance and implement necessary upgrades or adjustments.
• Provide technical support and guidance to end-users as needed.
• Prepare and maintain detailed documentation of systems and processes.
• Ensure compliance with organisational and industry standards.
• Participate in planning and executing infrastructure improvement projects.

• Degree in IT, Engineering, or a related discipline (or equivalent practical experience)
• Relevant certifications such as CCNP, MCSE, or equivalent
• Strong technical expertise across core infrastructure, including networking, servers, end-user computing, and site technologies
• Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques
• Familiarity with ITIL-based service management practices, including incident and problem management
• Experience working in a field-based role, including travel, site access, and health & safety considerations
• Excellent communication and stakeholder management skills, with the ability to work independently and collaboratively

• A salary ranging from 45,000 to 50,000 per annum.
• Opportunities for professional growth.
• A collaborative and supportive working culture in a not-for-profit environment.
• Comprehensive benefits package (details to be confirmed).