Community Solutions Specialist

You will work within our company culture where Performance, Integrity, Collaboration, Innovation, and Celebration are the Core Values.

As a Community Solutions Specialist at Victra, you will be the face of Verizon inside a portfolio of apartment communities (Multi-Dwelling Units). You will own the relationship with property managers and leasing teams, host on-site events for residents, and drive Verizon Home Internet, Mobile, and Perks adoption - building a book of business one community at a time.

This isn't a desk job. This isn't a one-and-done sale. It's a relationship-driven role where the happier your properties are, the more your commission grows.

ON A TYPICAL DAY, YOU WILL:

• Meet and exceed monthly sales quota for your assigned portfolio
• Visit assigned MDU properties in person - leasing offices, lobbies, clubhouses
• Build trusted relationships with property managers, leasing agents, and HOA boards
• Prospect daily for new property partnerships - cold outreach to leasing offices, follow-ups on referrals, and warm intros from existing communities
• Build and deliver impactful partnership proposals to property managers and HOA boards - positioning Verizon Enhanced Communities as a leasing differentiator
• Host monthly resident events - move-in days, pool parties, lobby coffee mornings
• Sign up residents for Verizon Fios, 5G Home, Mobile, and Perks at the point of move-in
• Provide product benefits and solution recommendations - Fios, 5G Home, Mobile, and Perks - through exceptional customer service that delivers exactly what each resident needs
• Own resident issues end-to-end - billing, install escalations, service questions
• Position Verizon as a leasing differentiator that helps properties retain residents
• Track activity, pipeline, and penetration in CRM
• Stay informed on all current Verizon processes, promotions, incentives, and product launches so residents always get the best available offer
• Coordinate with internal Victra teams and Verizon Enhanced Communities partners
• Work collaboratively with Verizon's Enhanced Communities team to support joint initiatives, training, and go-to-market programs

Do you have a valid Driver's License license?, Do you have experience in Productivity software?, Do you have a High school diploma or GED?, + High school diploma or GED (Bachelor's a plus)

• 2+ years of sales, leasing, hospitality, or relationship-management experience
• Demonstrated track record of self-direction without daily supervision
• Resilience to rejection and patience for relationship-building cycles
• Comfortable hosting events and approaching strangers
• Valid driver's license, clean MVR, reliable transportation
• Ability to pass property background and badging requirements
• Willingness to work evenings and weekends when residents are home
• Working knowledge of Microsoft Office and CRM tools (Salesforce a plus)
• Bilingual (English/Spanish) a plus in select markets, * Persistent - A "no" today is a "yes" three months from now
• Proactive - You don't wait for the property to call you
• Problem-Solver - When a resident has an issue, you own it
• Performance-Driven - You want your name at the top of the leaderboard

2.72.7 out of 5 stars Torrance, CA 90505 $70,304 a year, Pulled from the full job description

• Mileage reimbursement
• Paid training
• Referral program
• Tuition reimbursement
• Health insurance
• Vision insurance
• Dental insurance, * Competitive base + uncapped commission (target $130,000 + first-year earnings)
• Tiered earnings ladder - Ramp Established High Achiever Elite
• Monthly mileage reimbursement, company credit card, computer, and phone stipend
• Discounted Verizon services
• Comprehensive medical, dental, and vision insurance
• Paid training and career-development pathways into District and Regional roles
• Tuition reimbursement
• Referral bonuses and contests

Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to "Connect technology to life in a trustworthy, fun, and profitable way." We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns - now extending that excellence directly into the apartment communities where our customers live.