IT Project Manager - Implementation Focus
Role details
Job location
Tech stack
Job description
As an IT Project Manager - Implementation Focus, you'll lead enterprise software implementations and major system initiatives from discovery through go-live and hypercare.
You'll work cross-functionally with IT, Operations, Finance, vendors, and business leadership to drive structured execution, adoption, and operational success., * Lead end-to-end project execution across enterprise software implementations and system enhancements
- Build and manage project plans, milestones, timelines, risks, dependencies, and stakeholder communications
- Coordinate vendor evaluations, software demos, requirements gathering, and implementation planning
- Manage ServiceTitan feature rollouts, workflow updates, and operational system improvements
- Lead UAT testing, issue resolution, cutover planning, and post-launch hypercare support
- Develop training materials, enablement sessions, and adoption tracking processes
- Partner with Operations, Finance, and leadership teams to align priorities and drive execution
- Monitor project adoption, performance metrics, and continuous improvement opportunities, * Apply and answer a few quick screening questions (5 min)
- Complete a short phone interview with our team
- Complete a candidate assessment process with our team
- Attend a final in-person interview with leadership
- Receive a fast hiring decision and next steps
We respond to 100% of candidates who complete the process.
Why Join Us
- Lead high-impact enterprise technology initiatives across a growing organization
- Work directly with executive leadership on operational transformation projects
- Build scalable systems that influence multiple brands and business units
- Join a company actively investing in technology, infrastructure, and long-term growth
Ready to join a company that values accountability, strong execution, and people who know how to get projects across the finish line?
Requirements
Do you have experience in monday.com?, Do you have a Bachelor's degree?, * 4-7+ years of IT project management experience leading SaaS implementations or system migrations
- Strong experience managing multiple projects and stakeholders simultaneously
- Excellent communication skills with technical and non-technical teams
- Experience using project management tools such as Jira, Smartsheet, Asana, Monday.com, or MS Project
- Ability to drive projects independently while maintaining strong cross-functional collaboration
- Bachelor's degree in Information Systems, Business, Computer Science, or equivalent experience preferred
- Experience with ServiceTitan or field service software platforms is strongly preferred
Benefits & conditions
Pulled from the full job description
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account
- Flexible spending account
- Life insurance, * Pay:$110,000-$145,000/year based on experience
- Medical, Dental, and Vision insurance
- Long Term Disability
- Paid Life Insurance
- FSA / HSA Options
- 401(k) with company match
- Paid time off and paid holidays
- Career advancement opportunities within a growing organization
- Exposure to enterprise-wide operational and technology initiatives