Solutions Delivery Manager
Role details
Job location
Tech stack
Job description
The Solutions Delivery Manager serves as a strategic liaison between Technology and Insurance Business Units. This role is responsible for understanding business strategies, operational needs, and regulatory requirements, and translating them into technology-enabled solutions that deliver measurable business value. The Delivery Manager partners closely with business leaders, technology delivery teams, architecture, security, and vendors to ensure technology initiatives are well-defined, prioritized, funded, and executed in alignment with enterprise standards and roadmaps. The role balances relationship management, strategic planning, demand management, and project management across multiple insurance functions and business units.
Business Partnership & Stakeholder Engagement
- Act as the single point of contact for assigned insurance operating units for all technology-related initiatives and needs.
Work with Sr. business leaders (e.g., Operations, Underwriting, Claims, Actuarial, Finance, Compliance).
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Proactively understand business strategies, operational pain points, regulatory drivers, and market trends impacting insurance operations.
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Facilitate ongoing communication between business and technology teams to ensure transparency, alignment, and shared accountability.
Demand & Portfolio Management
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Facilitate intake, assessment, and prioritization of business technology demands in alignment with enterprise strategy, capacity, and funding models.
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Partner with Product, Architecture, and Delivery teams to shape initiatives into well-defined business cases, roadmaps, and delivery plans.
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Ensure initiatives are aligned with enterprise architecture, cybersecurity, data, and compliance standards by facilitating all necessary approval processes.
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Support annual and multi-year planning, budgeting, and investment prioritization processes.
Delivery Oversight & Value Realization
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Partner with delivery teams to monitor progress, manage risks, and resolve issues impacting business outcomes.
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Ensure business readiness activities (change management, training, communications) are planned and executed.
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Support the tracking and reporting on benefits realization, KPIs, and value delivered against approved business cases.
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Drive continuous improvement based on feedback, metrics, and post-implementation reviews.
Governance & Risk Management
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Ensure initiatives comply with regulatory, audit, data privacy, and security requirements common to insurance environments.
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Participate in governance forums, steering committees, and portfolio reviews as the business-facing technology representative.
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Identify and escalate risks, dependencies, and trade-offs impacting delivery or business value.
Requirements
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Experience supporting large-scale transformation initiatives (digital, core system modernization, data, automation).
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Familiarity with Agile, Product, or hybrid delivery models.
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Experience with vendor management and third-party solution evaluation.
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Knowledge of enterprise architecture concepts, data platforms, and cybersecurity considerations in insurance.
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MBA or relevant certifications (e.g., PMP, SAFe, ITIL, Product Management).
Benefits & conditions
This is a Contract to Hire position based out of Minneapolis, MN.
Pay and Benefits
The pay range for this position is $60.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type