Senior Software Engineer AI/Gen AI

Wells Fargo
Charlotte, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 196K

Job location

Charlotte, United States of America

Tech stack

JavaScript
API
Agile Methodologies
Artificial Intelligence
AJAX
Amazon Web Services (AWS)
Data analysis
Azure
Encodings
Continuous Integration
Software Debugging
DevOps
Distributed Systems
Hadoop
jQuery
Python
Ansible
TensorFlow
Prometheus
Software Engineering
Systems Integration
Datadog
Data Processing
Test Driven Development
PyTorch
React
Large Language Models
Grafana
Spark
SOAPAPI
Generative AI
Angular
Scikit Learn
Kubernetes
Information Technology
Performance Monitor
Hashicorp
Software Coding
Terraform
Jenkins
ServiceNow
Programming Languages

Job description

Wells Fargo is seeking a senior software engineer to be part of Customer Impact Management Technologies (CIMT) , TCOO organization. The Customer Impact Management Technology team is driving high-priority initiatives focused on Generative AI and AI/ML development and delivery. These efforts are central to enabling meaningful business outcomes, delivering measurable ROI, and enhancing operational performance across our organization.

We are looking for a candidate who can step into a critical role supporting these initiatives-particularly as we expand our roadmap of GenAI-powered solutions, including intelligent agents and automation capabilities. This position plays a key role in ensuring the successful delivery of projects that directly impact operations and business efficiency.

In this role, you will:

  • Lead moderately complex initiatives and deliverables within technical domain environments

  • Contribute to large scale planning of strategies

  • Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments

  • Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures

  • Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements

  • Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals

  • Lead projects and act as an escalation point, provide guidance and direction to less experienced staff, + Assisting with task planning estimations (actively participate in Planning and grooming sessions)

  • Writing, reviewing, and optimizing code keeping in mind risk/compliance & NFR facets

  • Oversee design, development, testing and deployment of software.

  • Proactively identifying and addressing technical blockers and system improvements

  • Staying current with emerging technologies and best practices to drive innovation, Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Requirements

  • 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 2+ years of Gen AI frameworks and ML libraries and frameworks like: TensorFlow, PyTorch with hands on experience in building or training models, tuning hyperparameters

Desired Qualifications:

  • Bachelor's degree in computer science or equivalent

  • Proficiency in Python, Java Script, AJAX, jQuery, Angular/React

  • Knowledge of Gen AI frameworks (like: LangChain, LangGraph, Google ADK)

  • Experience with ML libraries and frameworks like: TensorFlow, PyTorch. Hands on experience in building or training models, tuning hyperparameters.

  • Experience in Generative AI technologies like Retrieval-Augmented Generation (RAG) - end-to-end pipelines (Vector DBs, chunking, embedding, retrieval, context injection) to ground LLM responses on enterprise.

  • Deep understanding of microservice based distributed architecture, cloud platforms (AWS, Azure & GCP), and infrastructure-as-code.

  • Strong background in Data Science and Analysis: Ability to process, clean and analyze data using statistical techniques to derive actionable insights. Knowledge of data processing tools like Hadoop, Spark

  • Ability to deal in solving complex problems with ambiguous requirements, spot emerging tech trends and drive Proof of concepts or pilot solutions

  • Well versed in Agile development strategies and ceremonies, Test Driven Development & DevOps practices.

  • Experience in leveraging Rest/SOAP Web-APIs for integrations.

  • Experience in using enterprise-wide tooling for CICD: Harness, Jenkins.

  • Expertise in enterprise tools like: Ansible & observability tools (e.g., Prometheus, Grafana, ELK, Datadog), Incident Management tools like Service Now.

  • Self-motivated with genuine curiosity to stay ahead of the curve by engaging in continuous learning through courses, certifications and research papers.

  • Experience provisioning resources in GCP and Azure using Terraform (IaC), including secrets integration patterns with HashiCorp Vault

  • Strong Kubernetes knowledge (preferably GKE) and experience hosting applications on Kubernetes platforms (GKE/OCP or similar)

  • Python experience building automation, platform services, and tooling to support provisioning, operations, and developer workflows

  • Establishing and maintaining coding standards and best practices.

  • Making informed decisions about technologies, programming languages, and frameworks to use.

  • Lead and influence the architectural and implementation decisions.

  • Strong communication skills to foster effective communication at all levels

  • Leading, mentoring and coaching junior members of the team

  • Fostering a collaborative and innovative environment, + Ability to work additional hours as needed

  • Ability to support on call beyond normal working hours

Benefits & conditions

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

  • Health benefits

  • 401(k) Plan

  • Paid time off

About the company

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

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