Business Support & Intelligence Officer

Niyaa People
Torquay, United Kingdom
17 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Torquay, United Kingdom

Tech stack

Microsoft Excel
Data analysis
Databases

Job description

This hybrid role offers the opportunity to work within a supportive team environment, with a minimum of one office-based day per week at offices in Torquay. The successful candidate will play a key role in supporting operational delivery through accurate data analysis, reporting, and business support functions. Key Responsibilities of a Business Suppot & Intelligence Officer:

  • Support the effective delivery of Community Safety operational case management and service delivery systems.

  • Provide business support across service areas including:

  • Licensing

  • Food & Safety

  • Trading Standards

  • Neighbourhoods

  • Housing Standards

  • Compile, analyse, and interpret statistical and performance information to identify trends and support service improvement.

  • Undertake analytical preparation, research, and data collection activities.

  • Maintain and manage databases, ensuring information is accurate, up to date, and handled confidentially.

  • Prepare reports, documentation, and operational performance information for management and service teams.

  • Support continuous improvement initiatives through data-led operational insights.

  • Assist with monitoring service performance and operational outcomes.

Requirements

  • Strong attention to detail and a high degree of accuracy.
  • Advanced proficiency in Microsoft Excel.
  • Ability to analyse and interpret complex statistical and operational information.
  • Experience of database management and handling confidential information appropriately.
  • Excellent organisational and administrative skills.
  • Ability to manage workloads effectively and work both independently and as part of a small team.
  • Previous experience within business support, intelligence, performance, or administrative environments is desirable.
  • Experience within public sector, regulatory, or community safety environments would be advantageous.

This is an excellent opportunity for a highly organised and analytical individual seeking a flexible part-time role within a professional operational environment.

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