Entry Level IT Support pecialist - Power App Development

ACTIVESOURCE RECRUITING SOLUTIONS LLC
Plano, United States of America
20 days ago

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Japanese
Experience level
Junior
Compensation
$ 60K

Job location

Plano, United States of America

Tech stack

Microsoft Windows
Artificial Intelligence
Microsoft Office
Mendix
Software Engineering
Outsystems
Information Technology
low-code
Virtual Agents
Powerapps
User Accounts

Job description

An International IT support & solutions serving the automotive industry is seeking an enthusiastic and driven Entry Level IT Support pecialist - Power App Development. Your primary role will be providing day-to-day IT assistance within the company and supporting tasks related to Microsoft Power Apps., * IT Assistance: Address technical issues involving computers, software, and hardware. Respond through in-person, email, or phone support.

  • Troubleshooting: Diagnose and resolve IT problems or escalate them when necessary.
  • Maintenance: Handle system updates, backups, and security checks to maintain the IT infrastructure.
  • Account Management: Manage user accounts, permissions, and access controls.
  • Microsoft Power Platform and Low-Code Apps Development: Assist in developing, maintaining, and troubleshooting Microsoft Power Platform and Low-Code Apps application, and collaborate on enhancing app features, and design.
  • AI Agent and Automation Solutions; Develop and maintain AI agents(Copolot Studio-based agents).
  • Documentation: Record IT issues, solutions, and best practices, and create user guides.
  • Inventory Oversight: Track IT assets, procure equipment, and manage deployment.
  • Onsite Support: Provide hands-on assistance at the office or other locations when needed.
  • Perform tasks requiring intermittent sitting, standing, walking, and lifting 10-20 pounds, along with close and distance vision capabilities.

Requirements

Do you have experience in Windows?, Do you have a Bachelor's degree?, * Education: Bachelor Degree in Computer Science or IT related field

  • Technical Skills: Basic understanding of hardware, software, and networks; familiarity with Windows OS and Microsoft Office Suite.
  • Coding: Basic programming knowledge, particularly relevant to Microsoft Power Platform and Low-Code Apps, with a willingness to learn more.
  • Low-Code: Basic knowledge in OutSystems, Mendix, AppSheet
  • Soft Skills: Strong communication and problem-solving abilities, and a customer-focused attitude with patience and empathy.
  • Experience: IT support experience is a bonus but not mandatory; internships or personal tech projects are valuable.
  • Certifications: CompTIA A+ or Power Platform certifications are a plus.
  • Languages: Proficiency in Japanese is an added advantage.

Benefits & conditions

$55,000 - $60,000 a year - Full-time, Contract, Pulled from the full job description

  • Health insurance
  • Dental insurance
  • Life insurance, Job Types: Full-time, Contract

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance

About the company

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

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