Entry-Level IT Support Technician (On-Site)
Role details
Job location
Tech stack
Job description
We are looking for a motivated and detail-oriented Entry-Level IT Support Technician to join our on-site team. This position is perfect for someone beginning their career in IT who wants to gain hands-on experience in a fast-paced, professional environment. As part of the IT department, you will play a key role in supporting day-to-day technology needs for our employees, ensuring smooth operations across desktops, laptops, and business applications., * Configure and deploy desktops, laptops, and related hardware for new and existing employees.
- Assist new hires with initial login, system setup, and access to required applications.
- Perform password resets and basic account troubleshooting.
- Provide first-line technical support for end-user issues, escalating to higher-level staff when needed.
- Maintain accurate documentation of completed work and system changes.
- Ensure all work follows company IT standards, security policies, and procedures.
Requirements
Do you have experience in Windows?, Do you have a High school diploma or GED?, * Basic knowledge of Windows operating systems, user accounts, and common applications (Microsoft 365, web browsers, etc.).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to work on-site, support multiple users, and manage time effectively.
- High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A+, IT Fundamentals, etc.).
Benefits & conditions
- Competitive pay and benefits package.
- A chance to be part of a growing company and contribute to its success.