IT Manager

The IT Manager is responsible for overseeing the organization's technology infrastructure, systems, cybersecurity, hardware, software, and IT support operations. This role ensures that technology resources are reliable, secure, cost-effective, and aligned with business needs., * Manage day-to-day IT operations, including networks, servers, devices, applications, and user support.

• Lead IT help desk activities and ensure timely resolution of technical issues.
• Maintain and improve cybersecurity practices, including access controls, backups, endpoint protection, and user training.
• Oversee installation, configuration, and maintenance of hardware, software, printers, phones, and other technology assets.
• Manage vendor relationships for internet, software, hardware, cloud services, and IT support providers.
• Develop and maintain IT policies, procedures, documentation, and disaster recovery plans.
• Monitor system performance and recommend improvements to infrastructure and business systems.
• Manage IT budgets, purchasing, licensing, and asset inventory.
• Support business software platforms such as Dynamics 365 Business Central, Microsoft 365, or other company systems.
• Ensure compliance with data privacy, security, and internal control requirements.
• Lead IT projects such as system upgrades, migrations, new software implementations, and office technology improvements.
• Supervise, train, and mentor IT staff, contractors, or support vendors as needed.

Do you have experience in Vendor relationship management?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field preferred.

• 5+ years of IT experience, including systems administration, network support, or IT operations.
• Prior supervisory or IT project management experience preferred.
• Experience with Microsoft 365, Windows environments, networking, cloud services, cybersecurity tools, and help desk systems.
• Strong troubleshooting, communication, and documentation skills.
• Ability to manage multiple priorities and support users across departments.
• Relevant certifications such as CompTIA Network+, Security+, Microsoft, Cisco, ITIL, or PMP are a plus., * Network and systems administration
• Cybersecurity and risk management
• Help desk and user support
• Vendor and budget management
• IT project management
• Cloud platforms and business applications
• Communication and leadership
• Problem-solving and process improvement

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance