Traffic Management Center Technician II

Under general supervision, is responsible for the day-to-day field maintenance of equipment belonging to the Beaufort County Sheriff's Office Traffic Management Center (TMC). Responsible for deployment, troubleshooting, repair, and maintenance of TMC field equipment. Within the Traffic Management Center, utilize various communications systems to monitor traffic operations and initiate appropriate actions to alleviate traffic problems. When designated or requested, responds to requests for roadway assistance from the public and provides traffic incident information to the Communications Center personnel and the Emergency Management Division personnel as appropriate.

EXAMPLE OF DUTIES Essential Duties and Responsibilities 1. Schedules and performs routine and emergency maintenance of field equipment. 2. Maintains accurate maintenance records of field equipment. 3. Responsible for maintaining proficiency and training in maintenance and troubleshooting on all Traffic Management field equipment. 4. Responsible for ensuring work objectives, quality standards, and compliance with all policies are met. 5. Reports equipment problems to the responsible person. 6. Assists motorists experiencing minor vehicular difficulties along the roadway through the use of the Sheriff's Office Emergency Roadside Assistance Program. 7. Prepares or completes various forms, reports, correspondence, logs, public broadcast messages, or other documents. 8. Participates in on-the-job training involving traffic management operations, incident handling procedures, interaction with emergency agencies, standard operating procedures for related agencies, operation of electronic equipment, troubleshooting of equipment, geographical layout of the county, and other related topics. 9. Monitors real-time traffic data using closed-circuit cameras, County two-way radios, or other equipment, to detect and verify highway congestion and/or incidents. 10. Operates and monitors components of Intelligent Traffic Systems. Operates/monitors Dynamic Message Signs (DMS) and Highway Advisory Radio (HAR), utilizes pre determined messages, and creates special messages as required. 11. Communicates with supervisor, employees, other departments, County officials, public safety agencies, emergency management personnel, law enforcement personnel, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. 12. Maintains a comprehensive, current knowledge of applicable guidelines, policies, and procedures. Reads professional literature, attends workshops and training sessions as appropriate. 13. Provides staff coverage of the Traffic Emergency Center when activated due to an emergency. 14. Operates computer systems, modems, radio communications systems, closed-circuit cameras, traffic detectors, telephones, message signs, general office equipment, or other equipment necessary to complete essential functions, to include the use of word processing, spreadsheet, database, computer-aided dispatch (CAD), e-mail, Internet, or other computer programs.

Do you have experience in Word processing?