ON-SITE DESKTOP SUPPORT ENGINEER

Sun Life Health
Casa Grande, United States of America
15 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Casa Grande, United States of America

Tech stack

Information Systems
Network Topologies
Software Engineering
Information Technology

Job description

Desktop Support Engineer is to provide remote, and on location technical support assistance to end users and junior technicians. Desktop Support Engineer receives and follows up on all open / unresolved tickets, responds, and troubleshoots clients problems and concerns. Desktop Support Engineer must be able to use their professional knowledge to resolve problems involving hardware and software issues, they must be able to use practical knowledge of operating system, application programs, and network topology. Reports to Desktop Support Engineer Manager and as needed, Information Systems Director. Travel required.

Requirements

  • High School diploma or equivalency
  • A+ and / or Microsoft Certification required.
  • Two-year degree in computer science, MIS or related field required. Four-year degrees in any field in conjunction with experience can / will be considered in lieu of a computer science degree.

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