IT Support

Manpower
Tulsa, United States of America
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate

Job location

Tulsa, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Mobile Application Development
Issue Tracking Systems
Microsoft Office
System Center Configuration Manager
Software Deployment

Job description

  • Troubleshoot issues related to:
  • Microsoft Office / Office 365
  • Windows 10
  • Network connectivity
  • Web browsers and add-ins
  • Printers and mobile devices (iOS/Android)
  • Use remote support tools to assist end users
  • Install software using SCCM
  • Perform virus and malware removal
  • Document all work thoroughly in a ticketing system
  • Deliver excellent customer service to end users

Requirements

Manpower is currently seeking a skilled IT Support Analyst for an exciting opportunity in Tulsa, OK. This is a great role for an experienced help desk professional who thrives in a fast-paced, customer-focused environment., * 2+ years of Service Desk or Desktop Support experience

  • Strong troubleshooting and problem-solving skills
  • Experience with:
  • Windows 10 and Office 365
  • Active Directory (password resets, account unlocks, group management)
  • SCCM (software deployment)
  • Mobile device configuration (iOS & Android)
  • Strong communication skills (written and verbal)
  • Ability to create basic technical documentation

Why You'll Love This Role

  • Hybrid flexibility
  • Opportunity to work with a well-established organization
  • Hands-on experience with enterprise-level tools and systems

Apply for this position