Asst. Server Manager
Role details
Job location
Tech stack
Job description
Under the direction of the ITSS Director of Technology Infrastructure, researches, designs, develops, writes, and tests new moderately complex computer software and technologies. This includes researching server operating system configurations for current and new infrastructure needs. This will be accomplished through requirements gathering, research, implementation, and support of all aspects of USCB's server/storage infrastructure. Additionally, the assistant server manager will utilize industry standard procedures to ensure that our server and storage infrastructure has minimal downtime and minimal connectivity issues. Availability of server and storage services are key in completing essential university business operations. Essential Function Yes Percentage of Time 40 Job Duty Maintains optimal secure environments on various servers and workstations and ensures proper operation of these systems. This will be done by gathering system requirements to implement consistent server infrastructure images. Additionally, this position will be responsible for patch management and software deployment for all University servers. A well-designed desktop/server/storage system is crucial to USCB's Strategic Plan and core mission. Essential Function Yes Percentage of Time 35 Job Duty Develops moderately complex technical documentation and system diagrams. Customers can include both ITSS employees as well as the university user community. This documentation will be created using ITSS standard procedures. Documentation is critical to university business continuity and personnel training. Lack of documentation and training can lead to a loss productivity, longer downtime, and reduced cross-training capabilities. Essential Function Yes Percentage of Time 15 Job Duty Other duties as assigned. Essential Function No
Requirements
Do you have experience in Data storage?, Do you have a Bachelor's degree?, Requires a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials Preferred Qualifications Experience in an IT Service Desk environment. Previous customer service experience, that includes requirements gathering and implementation, is a plus. Experience in a HigherEd environment. Knowledge/Skills/Abilities Knowledge of moderately complex computing and server and storage methodologies and technologies. Knowledge of networking needs in a virtual environment. Strong planning and project management skills. Knowledgeable in systems administration including servers and desktops. Knowledge of capacity planning, monitoring tools, and mobile device management. Knowledge of local and wide area routing protocols, traffic shapers, and firewalls.
Must have excellent communication skills, a strategic vision, strong problem-solving abilities, and direct knowledge of: server and storage technology, server/desktop design/implementation/management, and application design/implementation/management., Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Benefits & conditions
Pulled from the full job description
- Paid parental leave
- Parental leave
- Health insurance
- Life insurance
- Paid holidays, From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding., Positions will remain posted on our employment website for a minimum of five (5) business days. After this period, postings may be closed at the department's discretion. Our site is updated regularly, and the length of the recruitment and screening process may vary depending on the position and related factors. If your qualifications are selected for further consideration, you will be contacted directly by phone or email. The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities