Information Technology Specialist

The Information Technology Specialist reports directly to the Technology Services Manager. Information Technology Specialists usually work as part of a larger customer service team alongside other technology specialists, systems administrators, network administrators, technology business analysts, and security analysts. Physical Requirements Working Conditions The Information Technology Specialist is stationed in the Office of Information Technology. Standard office environment is maintained. Additional hours and travel to regional centers is required as circumstances necessitate.

Do you have experience in Hardware support?, Do you have a Bachelor's degree?, The department of Information Technology at Morehead State University is accepting applications for a full-time position as an Information Technology Specialist. The anticipated start date is June 16, 2026. Morehead State University is located in Morehead, KY, a designated Kentucky Trail Town, nestled in the Daniel Boone National Forest, in close proximity to Cave Run Lake. This location provides opportunities for a wide range of outdoor recreation activities. Morehead State University is recognized as one of the top public universities in the South by U.S. News & World Report. Additionally, Morehead State University is relatively close to a number of larger cities including Lexington, KY, Louisville, KY, and Cincinnati, OH. Morehead State University delivers a strong and affordable education for friendly, ambitious students who thrive in a student-focused learning environment defined by small class sizes and faculty committed to teaching and student success. RESPONSIBILITIES: Information Technology Specialists are responsible for providing Tier I and Tier II technology support for microcomputers and related technologies for students, faculty, and staff on the main campus and the regional campus centers. Works in a team environment with administrators, faculty, students, and staff in a daily problem-solving manner to implement solutions for addressing a wide variety of technology-related needs. REQUIREMENTS: Minimum of 2 years of technology, business, or education-related experience. Proficiency with microcomputer hardware maintenance and repair. Proficiency with software applications including Apple macOS, Windows OS, and Microsoft Office Suite. Good verbal and written communication skills. Must have good customer service skills. PREFERRED QUALIFICATIONS: Bachelors or Advanced degrees and/or industry certifications. Experience with server operating systems. Experience with network hardware including routers, bridges, and switches. Experience with IP Telephony and associated systems. Experience working in an academic environment. Experience conducting technology training workshops.