IT Application Specialist ll/AI Expert

Under the supervision of the Sr. Director - IT Solutions & Health Plan Management or IT Manager, develops and maintains Artificial Intelligence (AI) applications and tools and reporting dashboards. Manages data, basic operations, and audit functions in designated Information Technology applications used by PACE Southeast Michigan (PACE SEMI). These applications include, but are not limited to, WorkDay for Human Resource and Finance functions, PACECare Online as an Electronic Health Record system, and other data analytics/AI applications and their related analytic and ancillary programs.

SPECIFIC DUTIES AND FUNCTIONS:

• Create and maintain AI based applications and tools to automate manual functions and enhance staff productivity.
• Create and maintain reporting dashboards, predictive analytics, and related IT functions using AI where appropriate.
• Acts as a liaison between PACE SEMI and vendors providing these data/AI resources as well as other vendors for data sharing and transmission and similar issues.
• Provides orientation, education, and training in assigned IT Applications used by PACE SEMI to the level of content expert to problem-solve daily operational issues encountered by the general user.
• Working with leaders, manage employee access to designated IT Applications including the provisioning of access, password assignment and reset, and basic troubleshooting.
• Completes periodic audits of user access, utilization compliance, and other application- related tasks assigned.
• Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required.
• Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements., * Working with leaders, manage employee access to designated IT Applications including the provisioning of access, password assignment and reset, and basic troubleshooting.
• Completes periodic audits of user access, utilization compliance, and other application- related tasks assigned.
• Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required.
• Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements.

• Bachelor's Degree in Health Information Technology, Health Information Management, Data Management, or related degree.
• Minimum 2 years' experience in a healthcare office environment using an Electronic Medical Record system
• Artificial Intelligence (AI) based application development experience
• Experience creating scripts and AI applications using Python or other similar technologies
• Experience developing reporting dashboards using Microsoft Power BI, Tableau, or similar technologies
• Must have one year of experience with a frail, elderly population, * Bachelor's Degree in Health Information Technology, Health Information Management, Data Management, or related degree.
• Minimum 2 years' experience in a healthcare office environment using an Electronic Medical Record system
• Artificial Intelligence (AI) based application development experience
• Experience creating scripts and AI applications using Python or other similar technologies
• Experience developing reporting dashboards using Microsoft Power BI, Tableau, or similar technologies
• Must have one year of experience with a frail, elderly population

WORK ENVIRONMENT:

Professional office environment

Occasional interaction with participants with risk of exposure to communicable diseases