Software Engineer - Full Stack (EAA - Compliance)
Role details
Job location
Tech stack
Job description
-
Team- The EAA Compliance CXAE team is a vital part of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers
-
Role- You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through full stack dev and 3rd party integrations.
What you'll be doing
-
Build new services to meet critical business needs using Golang, GRPC, Typescript and React.
-
Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.
-
Demonstrate a keen awareness of Coinbase's platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.
-
Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.
-
Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.
Requirements
-
You have at least 3 years of experience in software engineering and at least 3 years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.
-
Experience with third-party vendor integrations.
-
You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world.
-
Experience in AWS, Kubernetes, Terraform, BuildKite or similar.
-
Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc.
-
Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL.
-
Proficiency in Go.
-
Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.
Nice to haves:
-
Python, Ruby
-
Kafka, MongoDB, Snowflake
-
SaaS platform experience