Blue Yonder Senior Platform Engineer
Role details
Job location
Tech stack
Job description
Our IT Infrastructure Organization is actively searching for a Blue Yonder Senior Platform Engineer who will be the "go to" for our business users needing assistance with advanced projects, changes, issues and/or problems, and in resolving those needs within the Blue Yonder platform. Lineage is at the beginning of a global role out of the Blue Yonder TMS platform and this individual will play a crucial role in the successful deployment and then ongoing maintenance of this platform. Qualified individuals will have approximately 12 years of IT experience including Blue Yonder TMOD & TM and will approach this role with a global thinking mindset. This role combines part business analyst, part platform expert, and part program/project manager to help lead the platform roll-out and support the business after the successful execution. The ideal candidate will possess deep expertise in TMS systems (BY specifically), have a solid understanding of supply chain logistics, know or be able to coordinate needed expertise to provide solutions, and be adept at collaborating with cross-functional teams to ensure a seamless platform rollout and SLAs and enhancement needs are managed during steady-state. The Senior Platform Engineer helps to shape the overall application/platform strategy and project portfolio by assisting in soliciting demand from the various business areas as well as ensuring valuable innovative technical solutions are brought forward and considered. This is a fully remote US based role with travel (including international) required Please note: We are unable to sponsor work authorization now or in the future for this role., * Quickly learns the various current core business processes within all the trucking markets of Lineage globally and the underlying systems and manual processes that support those processes at a very high level
- Maintains and develops internal business relationships and IT relationships to learn and influence the various key business and IT stakeholders.
- Partners with business and technology partners to elicit, analyze, translate, and document requirements/needs and drives solutions to solve those needs
- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
- Determines platform solutions or configurations by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
- Works with executive and senior leaders to create and maintain an operating plan to achieve the strategic vision and operating platform that defines the people, processes, tools, and technology
- Provides internal support for evaluation of needed system functionality in existing and proposed applications to ensure solutions are optimized for quality and ongoing support.
- Helps to design and maintain integrations between the BY platform and other standard/strategic solutions globally. Evaluates non-standard integration needs to determine the best step for those needs.
- Manages the delivery of configuration and/or development needs to mitigate business requirements. Guides the business in the proper solution for those needs.
- Coordinates with business areas to ensure proper testing, documentation, and training for solutions
- Coordinates the project resources to ensure that projects are delivered on time and within budget
- Helps to ensure proper support and maintenance for IT systems are in place and participates in major incident management processes
- Helps to ensure proper licensing agreements are in place for COTS/SaaS application, cost are managed properly, and renewals are timely
- Helps to ensure proper SOX controls and security protocols are in place for systems within the Redistribution division
- Monitor system performance and propose enhancements to improve efficiency and user experience.
- Stay updated on industry trends and advancements in transportation management systems.
- Must be willing to travel (including internationally) during peak project milestones (anticipated to be ~30% travel)
Requirements
- In depth knowledge of the Blue Yonder TMS SaaS solutions with implementation or upgrade experience
- Must have an in-depth knowledge of TMOD and TM (both Optimization and Execution) within Blue Yonder.
- Strong understanding of transportation, logistics and supply chain processes.
- Proven self-management and project management skills with the ability to manage multiple tasks, situations and deadlines.
- Able to understand business functionality (distribution business preferred) and translate it into application requirements
- Excellent understanding and experience with managing business complexity, project interdependencies, and organization change
- Intellectual curiosity and the ability to question thought partners across functional areas
- Outstanding written, verbal, and visual communication skills
- Proficient in data analysis and problem-solving skills. The ability to quickly troubleshoot problems that may arise from the transportation business area
- Ability to partner with other technical subject matter experts (SMEs) both internally and externally to identify the path (or paths) of resolution
- Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards
- In depth understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.)
Experience
- Minimum of 12 years of IT experience or applicable work experience
Education Requirements
- Bachelor's degree in Computer Science or Business area; MBA a plus
Benefits & conditions
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.