Platform Integration Manager

We are seeking an experienced Platform Integration Manager to lead Flow Service Partners' post-acquisition integration efforts. This role sits at the intersection of M&A execution, operational excellence, systems transformation, and organizational design and is central to Flow Service Partners' ability to execute multiple acquisitions annually while preserving performance, culture, and customer experience.

The Platform Integration Manager is responsible for designing, executing, and scaling Flow Service Partners' post-acquisition integration strategy and owning the full lifecycle of integrating newly acquired operating companies into the company's systems and processes.

To ensure each acquisition is integrated with minimal disruption to ongoing operations, the successful candidate will bring operational discipline, extensive systems and reporting expertise, the ability to lead effectively across functions, and influence change leadership in complex, fast-moving environments. Responsibilities

• Lead the end-to-end post-acquisition integration lifecycle across all acquired companies
• Design, execute, and continuously refine Flow Service Partners' integration strategy and processes
• Define integration sequencing, milestones, and timelines
• Partner with finance, accounting, HR, payroll, IT departments to integrate newly acquired companies into Flow Service Partners' operational systems
• Partner with functional leaders to align policies, controls, and operating procedures
• Lead data migration planning, execution, validation, and reconciliation efforts
• Partner with internal departments to design dashboards, automation, and performance reporting
• Track integration progress, risks, dependencies, and value realization
• Escalate and resolve integration risks, roadblocks, and resourcing constraints
• Serve as the primary contact of third-party integration vendors and system implementation partners
• Manage vendor performance, quality, and cost control
• Develop and implement best practices, templates, timelines, and toolkits
• Continuously improve integration process based on performance of current processes
• Partner closely with acquired companies to ensure alignment, adoption, and cultural integration
• Lead structured change management and communication efforts across all integration phases
• Establish performance KPIs and development paths for the integration team
• Create a culture of execution, collaboration, and continuous improvement

• Bachelor's degree in Business, Operations, Finance, Information Systems, or related field (required)
• MBA or advanced degree or Project management or change management certifications (PMP, Prosci, etc.) (preferred)
• 8+ years of experience in operations, private equity portfolio operations, M&A integration, or large-scale systems and process transformation
• Experience in multi-location, services-based, or field operations environments (preferred)
• Experience with ERP, HRIS, payroll, CRM, and reporting system implementations and migrations
• Proven experience standardizing financial and operational reporting across multi-entity platforms
• Strong interpersonal skills with the ability to build trust quickly with acquired company leadership and employees

Health insurance, 401(k) matching, Paid time off, Vision insurance, Dental insurance, Paid holidays, In exchange for your expertise, Flow Service Partners offers an excellent employee benefit package including:

• Employer paid Medical
• Dental / Vision plans
• PTO + Paid Holidays
• 401(k) + employer match
• Annual Bonus opportunities

About Flow Service Partners Headquartered in Nashville, Tennessee, Flow Service Partners (FSP) is a rapidly growing, private equity-backed provider of HVAC/R and plumbing services, with a mission to become the nation's preferred service partner. FSP was formed in 2021 when two childhood friends joined forces to build a scalable services organization rooted in local expertise, operational excellence, and a customer-first mindset. Since inception, Flow Service Partners has expanded both organically and through strategic acquisitions, uniting several well-established regional HVAC and plumbing businesses under a single platform while preserving each company's unique brand, culture, and commitment to quality. This model enables each entity to maintain strong local relationships while benefiting from centralized systems, shared best practices, and operational scale. Today, FSP's geographic footprint spans the Midwest, Southeast, and Mid-Atlantic, serving a diverse customer base that includes commercial, industrial, government, multi-family, healthcare, and residential clients. With a focus on long-term value creation, disciplined expansion, and continuous improvement, Flow Service Partners is building a platform that delivers consistent value for customers, meaningful career opportunities for employees, and lasting impact within the communities it serves.