SNOW Product Owner
Role details
Job location
Tech stack
Job description
As the ServiceNow Product Owne r you are responsible for defining and communicating the ServiceNow product vision and delivery roadmap. You will partner with the ServiceNow product family owners, process owners and IT leadership to inform the product vision, backlog prioritization and delivery releases. You are responsible for the product life cycle of the ServiceNow platform including the conception of new modules, product upgrades, 3rd party integrations and module replacement when appropriate. You will also be responsible for leading the implementation and instilling modern software engineering and deployment techniques., * Lead the creation and execution of strategy for tooling with ServiceNow
- Defining roadmap and product capabilities to fill gaps and build tool adoption
- Liaison between development team and stakeholders for engineering and end user enablement
- Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format
- Continuous refinement and management of work across stakeholders and leadership
- Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions
- Collects information to determine, document and agree with customer requirements for the ServiceNow platform
- Provide ServiceNow platform and technical expertise
- Create High Level Design and technical solutions for ServiceNow implementation
- Develop ServiceNow solutions to support best practice processes to deliver clients business requirements independently
- Creates workflow and web prototypes for client engagements
- Develop integration components, while being well versed with integrations with hands on experience in designing and configuring Mid server, web services, email and similar integration technology with ServiceNow.
- Proficient in ServiceNow Configuration and customization (Workflow, UI, client scripts, business rules, etc.)
- Administer and troubleshoot issues with ServiceNow instances.
Requirements
- ServiceNow Expertise: Deep knowledge of platform capabilities (e.g., ITSM, HRSD, CSM).
- Agile Methodology: Experience working in Agile/Scrum environments.
- Communication: Strong ability to translate complex technical concepts into business-friendly language.
- Experience: Proven experience in a Product Owner or similar functional role, typically requiring 3-7+ years of experience.
Certifications: ServiceNow Certified Application Developer or Certified Implementation Specialist certifications are frequently required or highly preferred
Mandatory Skills: ServiceNow - IT Business Management .
Experience: 3-5 Years .
Benefits & conditions
The expected compensation for this role ranges from $45,000 to $121,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.