EMR Systems Specialist - 22020

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below., * Serve as the ED's dedicated, embedded point of contact for all Paragon EMR issues and requests

• Listen to physicians, APPs, and nursing staff to understand workflow pain points and translate them into actionable system fixes or workarounds
• Identify gaps in current system configuration and develop interim solutions while longer-term fixes are implemented
• Document workarounds, configurations, and processes clearly so nothing lives only in your head
• Act as the direct line between the ED and the Paragon implementation team, bypassing the general hospital IT queue when ED-specific issues arise
• Communicate clearly with Paragon representatives about ED workflow needs, escalating and tracking issues through to resolution
• Participate in implementation and optimization conversations, ensuring the ED's needs are represented and prioritized
• Stay current on Paragon updates, new functionality, and best practices relevant to emergency department workflows
• Train ED clinical and administrative staff on system features, updates, and workarounds as they roll out
• Create simple, practical reference materials that providers can use in a fast-moving environment
• Support new provider onboarding from a systems perspective
• Serve as a resource for staff who are still building confidence in the new system
• Identify and prioritize opportunities to improve how Paragon is configured for ED-specific workflows, including documentation, order sets, diagnosis capture, and patient flow
• Collaborate with the ED Director, Director of ED Administration, and clinical leadership to align system capabilities with operational goals
• Track recurring issues and advocate for permanent solutions rather than letting workarounds become permanent fixtures

• Expert EMR platform user (Meditech Expanse/Paragon strongly preferred)
• Experience working in a hospital or ED environment/workflows
• Strong communicator who has demonstrated department liaison experience, * Hands-on experience with Paragon (Meditech Expanse/Paragon) strongly preferred; candidates with deep experience in comparable hospital EMR platforms will be considered
• Background in hospital or ED-specific workflows, either from an IT/informatics role or from clinical experience combined with systems work
• Strong communicator who can translate between clinical staff and technical teams without losing either audience
• Self-directed and comfortable operating without a lot of structure or hand-holding, especially in a dynamic, recently-implemented environment
• Someone who sees a broken workflow and wants to fix it, not just log it
• Patient with clinical staff who are learning a new system while running a busy department
• Experience creating training materials or delivering end-user training is a plus

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance